Coordinator, Academic Programs & Data Analyst

University of Toronto • Toronto, ON

2d • CA$93,592 - CA$109,190 • Onsite

About The Position

Working under the general direction of the Director, Academic Programs, Planning and Quality Assurance, the Coordinator, Academic Programs and Data Analyst is responsible for supporting a wide-range of high-level and confidential activities related to the creation, review and closure of academic programs and units as part of the University of Toronto Quality Assurance Process which encompasses all undergraduate and graduate programs (more than 150) and 50-70 units at the University of Toronto. With a particular responsibility for contributing to the provision of expert advice relative to academic planning and reviews across the University. Key responsibilities include, contributing to the management of a large volume of complex correspondence for the Director, Academic Programs, Planning and Quality Assurance and the Vice-Provost, Academic Programs that is directly relevant to confidential strategic planning and decision-making around the delivery of academic programs Managing the collection, modelling, analysis, interpretation, reporting, and dissemination of academic program data and student pathway intelligence to support institutional priorities including program quality assurance, flexible degree pathways (FlexPath/Future Ready Degrees), curriculum management, microcredentials governance, and partnership planning. The Analyst performs analyses of both institutional data and external sources, directly supporting strategic planning and governance submissions. The Coordinator supports academic planning and review administration, including the University of Toronto Quality Assurance Process (UTQAP), contributing to governance submissions, policy development, committee administration, and coordination of academic change processes. The role requires operating within a complex and confidential environment that demands a high level of sensitivity, responsiveness, and discretion.

Requirements

• Bachelor’s degree in a in social sciences, statistics, data analytics, higher education, public policy, or a related field required; or an equivalent combination of education and relevant experience; or an equivalent combination of education and experience.
• Minimum of five (5) years of progressively responsible experience in data collection, quantitative and qualitative analysis, interpretation, report writing, and presentation with data visualizations, preferably in a post-secondary or public sector environment.
• Demonstrated experience working with large institutional datasets; gathering, analyzing, and presenting data in a professional and confidential manner using appropriate tools.
• Experience with project coordination, governance processes, and confidential correspondence management.
• Ability to manage multiple concurrent projects and deadlines in a fast-paced and complex environment while working collaboratively in a team.
• Exceptional attention to detail and accuracy.
• Sound judgment in sensitive and confidential situations.
• Ability to build and foster working relationships with a diverse range of internal and external stakeholders, including senior academic administrators, faculty, and government contacts.
• Demonstrated discretion with confidential strategic, budgetary, and labour relations information.

Nice To Haves

• Demonstrated experience in academic program administration, quality assurance, or academic governance (e.g., UTQAP, OUCQA processes) is highly desirable.
• Proven track record in designing and implementing analytical solutions in higher education or a related field.
• Familiarity with the Ontario post-secondary regulatory environment is an asset
• Knowledge of higher education data ecosystems, including enrolment management, time-to-graduation analysis, student pathways, labour market intelligence, and curriculum management systems.
• Knowledge of Ontario post-secondary quality assurance frameworks (UTQAP, Quality Council standards, OUCQA) and academic governance processes.
• Knowledge of data governance principles and data management best practices, including institutional data definitions and standardized reporting.
• Knowledge of statistical analysis and research methods; proficiency with spreadsheet, database, visualization, and presentation software.
• Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with institutional databases and/or data visualization tools such as Tableau, Power BI, or equivalent.
• Strong written and verbal communication skills, with the ability to produce high-quality briefing notes, governance materials, correspondence, and reports, and to translate technical information for non-technical audiences.
• Demonstrated Internet-based research skills and the ability to synthesize large bodies of complex material accurately and concisely.

Responsibilities

• Contributing to the management of a large volume of complex correspondence for the Director, Academic Programs, Planning and Quality Assurance and the Vice-Provost, Academic Programs that is directly relevant to confidential strategic planning and decision-making around the delivery of academic programs
• Managing the collection, modelling, analysis, interpretation, reporting, and dissemination of academic program data and student pathway intelligence to support institutional priorities including program quality assurance, flexible degree pathways (FlexPath/Future Ready Degrees), curriculum management, microcredentials governance, and partnership planning.
• Performing analyses of both institutional data and external sources, directly supporting strategic planning and governance submissions.
• Supporting academic planning and review administration, including the University of Toronto Quality Assurance Process (UTQAP), contributing to governance submissions, policy development, committee administration, and coordination of academic change processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level