Coordination Director | Brooklyn, NY · $100,000+ - 2376

Bhired • Brooklyn, NY

4h • Onsite

About The Position

This role is built for someone who can keep patient service operations running smoothly while keeping the human side front and center. You'll lead a team of coordinators, fix staffing inefficiencies that drive up overtime, and turn data into decisions that improve both patient retention and team performance.

Requirements

• Leadership experience
• Strong analytical and operational problem-solving skills
• Experience managing teams and improving performance
• Excellent communication and relationship-management abilities

Responsibilities

• Manage and mentor a team of 6+ coordinators
• Create performance metrics and incentive programs to drive team success
• Oversee patient service delivery and caregiver coordination
• Improve patient satisfaction and retention through enhanced service processes
• Develop staffing strategies to reduce overtime costs and improve efficiency
• Partner with HR and recruiting teams to forecast staffing needs and demographic requirements
• Analyze operational data and implement process improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed