Coordinated Service Planner-Bilingual, 1 FTE-3 months contract

FAMILY & CHILDREN SERV.•Pembroke, ON

9d•Onsite

About The Position

Coordinated Service Planning supports children and youth with multiple and/or complex special needs by providing their families with a seamless, family-centered service experience. The goal is to reduce family stress by helping them navigate and coordinate services, while ensuring their voices are central to the planning process. Grounded in the principles of family-centered care, inclusive collaboration, and seamless information sharing, Coordinated Service Planners work with families and service providers to develop a strengths-based Coordinated Service Plan. This plan reflects the child or youth’s goals and needs and promotes participation in home, school, and community life.

Requirements

Demonstrated ability to work effectively with a diverse service and staff population, and a proven commitment to anti-oppression, equity, and inclusivity in practice.
Strong critical thinking, advocacy, and evidence-based decision-making skills
Excellent written and verbal communication skills
Proficiency in computer applications including Microsoft Office and case management systems
High level of professional self-motivation, time management, and organizational skills
Ability to collaborate toward shared outcomes and to support the empowerment and independence of families
Ability to maintain professional relationships and build both personal and professional support networks
A two-year community college diploma in Social Sciences, Community Services, or a related field; or an equivalent combination of education and related work experience.
Minimum one year of experience in a related field, ideally in community-based case management (Health or Developmental Services preferred)
Demonstrated experience in community-based service delivery for individuals with disabilities
Strong knowledge of the Special Needs Strategy, privacy legislation (e.g., FIPPA), Consent and Capacity legislation, and mental health systems
Understanding of local demographics, cultures, and community resources
Knowledge of team development principles and collaborative service delivery

Nice To Haves

Bilingualism (English/French) is considered an asset

Responsibilities

Actively engage children or youth and their families in Coordinated Service Planning, including goal setting, using a strengths-based, solution-focused, and family-centered approach
Facilitate the exchange of information among service providers across the children’s services, education, and health sectors to develop and maintain a Single Plan of Care (SPOC)
Connect families to appropriate services, supports, and community resources within the service delivery area
Identify and advocate for flexible and innovative approaches to service delivery; escalate any barriers to innovation that may arise
Continuously monitor, review, and update the Single Plan of Care (SPOC) in collaboration with the child or youth, their family, and relevant providers, as needs and services change
Facilitate case conferencing with multiple agencies, with consent and the active participation of the child or youth and their family
Develop a strengths-based, goal-driven Single Plan of Care (SPOC) that addresses service needs and supports participation at home, in school, and in the community
Lead the full process of Transitional Planning in accordance with the framework of the Integrated Transitional Protocol
Provide information to the Partnership Circle as requested and attend meetings as requested by the Chair and Supervisor
Build and maintain effective working relationships with families and partner agencies using a person-directed approach
Maintain clear, accurate, and confidential records (e.g., case notes, statistics, SPOCs) and produce written/verbal reports as required, in compliance with legislation and agency policies
Adhere to all FCSRC policies and procedures, Ministry Regulations, Standards, Directives and relevant legislation.
responsible for the completion of other related tasks as assigned.