Coord 1, Office Services
Indotronix International Corporation•Tempe, AZ
•Onsite
About The Position
Join a dynamic and supportive team as a Coord 1, Office Services, where your attention to detail and organizational skills will directly impact the efficiency of our Field Assurance Lab. In this engaging role, you’ll ensure the smooth documentation, shipping, and tracking of complaint samples and support continuous process improvements. This contractor position is Monday through Friday, 7AM–4PM, offering hands-on experience in an innovative, fast-paced medical laboratory environment with opportunities to expand your skills.
Requirements
- Strong written and verbal communication
- Detail-oriented, self-motivated, and able to work independently or in cross-functional teams
- Basic troubleshooting and problem-solving capabilities
- Proficient with MS Office Suite
- Ability to lift 50 lbs
- AA degree or equivalent experience (High school diploma, GED, or equivalent required)
- Proof of Hep B series, willingness to undergo series, or willingness to sign waiver
Nice To Haves
- Experience with FedEx shipping system
- Prior warehouse or laboratory background
- Familiarity with medical industry standards (GMP)
Responsibilities
- Accurately document complaint samples received for evaluation in the Field Assurance Lab
- Assemble, ship, and track sample return kits domestically and internationally, maintaining clear communication with requestors
- Manage shipping inventory, order supplies, and ensure timely warehouse pick-ups and drop-offs
- Process and track image/video review requests using TrackWise, maintaining up-to-date records and following up on pending items
- Adhere to Good Documentation Practices (GDP) and Good Laboratory Practices (GLP)
- Escalate unexpected issues promptly to supervisors or managers
- Maintain a clean, organized work environment and professional relationships with internal/external teams
- Handle storage and disposal of complaint samples in line with regulatory procedures
- Support ongoing lab process improvements and follow all biosafety requirements
Benefits
- Competitive hourly pay at $21/hr
- Standard weekday schedule (7AM–4PM)
- Gain valuable experience in a leading medical/laboratory environment
- Opportunities for skill development and continuous improvement
- Inclusive, diverse, and team-oriented culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
