Cooling Center Overnight Monitor Full-Time

The Salvation Army USA Central Territory•Olivette, MO

7d•Onsite

About The Position

The Salvation Army Family Haven Shelter is seeking an Overnight Monitor for the cooling center. This role involves performing duties to assist, monitor, and maintain order for homeless clients occupying the Cooling/Warming Center. This is a full-time, temporary seasonal position, working 20 hours per week, from June 16, 2026, to September 4, 2026, located at 10740 Page Ave, St. Louis, MO. The position requires working various shifts, including holidays, to ensure 24-hour coverage.

Requirements

High school or equivalent diploma with three years of experience working in social service agency or five years work experience without a diploma.
Must be a team player.
Must be a self-starter.
Perform well with minimum supervision.
Good communication skills are essential.
Ability to work with diverse cultures.
Must be able to perform the essential duties.
Must be able to provide transportation of clients as need per the Supervisor.

Nice To Haves

Higher education in psychology, social work, criminal justice, or other related field is a plus.
Computer skills are desirable.

Responsibilities

Conduct briefing with staff during arrival or departure of your shift.
Report accurate bed counts and client roster reports to Supervisor.
Monitor clients to maintain order and assure safety of clients in the building.
Admit homeless persons to the shelter, complete intake, assign beds to occupants, and distribute supplies.
Screen admissions for weapons and confiscate identified ones.
Observe occupants’ behavior and test for cause persons displaying disruptive behavior and suspected to be under the influence of drugs including alcohol.
Maintain order and contact emergency medical services or police as needed.
Utilize crisis intervention skills to address conflicts and provide mediation as needed.
Deal with difficult clientele and work with various forms of mental health issues.
Complete shelter daily recordkeeping.
Assist with the general cleaning of the building to include laundry responsibilities.
Assure clients are settled for the night and awakened in the morning.
Advise clients as to services provided by The Salvation Army and other organizations.
Assure and monitor the feeding of clients during mealtimes.
Document numerical data with accuracy.
Assist with volunteer church groups.
Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers and supervisors.
Provide transportation of clients as needed per the Supervisor.