Cooling Center Monitor

The Salvation Army Southern California•Tucson, AZ

2d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This role involves monitoring activities of cooling center participants, handling check-ins, screening, providing program information, and managing client belongings. The position also assists in kitchen operations, sets up and stocks supplies, ensures compliance with program rules, and handles signups for various services. The monitor will also assist participants with issues, monitor the smoking patio, maintain cleanliness, and report incidents to emergency responders. Accurate written communication in the Incident Report Logbook is required. Other duties as assigned by the supervisor are also part of this role.

Requirements

High School Diploma/GED required
Demonstrate a positive attitude, with ability to work with people of diverse backgrounds and circumstances
Able to maintain a non-judgmental attitude, professional approach, and boundaries with clients
Able to handle crisis/emergency services for the homeless and to utilize crisis intervention, crowd management, and conflict resolution skills
Ability to assess at-risk participants and situations
Excellent verbal and written communication skills
Successful background clearance

Responsibilities

Monitor activities of the cooling center participants, keeping visual and continuous interaction with clients
Handle check-in of cooling center clients and, upon arrival, using proper record keeping, screening procedures, provide program information, and check the sex offender registry
Conduct client baggage check, remove and store weapons, tools, and cell phones, return the same upon exit
Assist in kitchen operations by serving meals and performing light food preparation as needed for cooling center clients.
Set up/Tear down equipment and stock/restock supplies used, cots, water, dining tables, chairs, towels, snacks, pool table, ping pong table, games, movie, etc.
Ensure compliance with program rules and expectations, maintaining a safe and manageable environment
Handle signups for shower, laundry, and clothing services, providing hygiene items and laundry soap
Assist participants within the limits in processing issues and problem-solving
Monitor the smoking patio for appropriate usage and cleanliness
Clean area during usage, mopping spills, sanitizing cots, wiping tables, and assisting in showers if needed
Investigate and report activity and incidents appropriately, or as needed to emergency responders, such as police, fire, and/or ambulance personnel, according to established guidelines
Provide accurate and thorough written communication in the (IR) Incident Report Logbook for management and Support Workers' review
Other duties as assigned by the supervisor, as it relates to the position of Shelter Cooling Center Monitor