Bistro A.M. Cook

Horseshoe Bay Resort•City of Ithaca, NY

5d•Onsite

About The Position

We are seeking a skilled and motivated Cook to join our Bistro A.M. team. In this role, you will be responsible for preparing and serving food orders for breakfast, maintaining knowledge of menu offerings, and ensuring excellent guest service. You will also handle guest interactions, process payments, maintain cleanliness of the dining and bar areas, manage inventory, and prepare a variety of beverages. A strong understanding of food and beverage preparation, service standards, and liquor regulations is essential. This position requires the ability to work a flexible schedule, including evenings, weekends, and holidays, and involves physical activity such as standing, walking, and lifting up to 25 pounds.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to communicate verbally and effectively with guests and co-workers
Ability to handle cash/credit transactions
Basic knowledge of food & beverage preparations, service standards, guest relations and etiquette
Basic knowledge of service of various alcoholic beverages
Complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Minimum of 18 years of age to serve alcoholic beverages
Able to work a flexible work schedule that includes but it is not limited to rotating shifts, evenings, weekends and holidays

Nice To Haves

Knowledge of MICROS system for payment processing and tip reporting.

Responsibilities

Cook food orders that come into the kitchen for breakfast in our Bistro
Maintain knowledge on menu offerings in order to effectively answer questions and take food and beverage orders
Anticipate guests’ needs and respond promptly, maintaining positive guest relations at all times
Computes bill and accepts payment, tracks sales receipts, ensures tips are reported properly for tax processing in MICROS system.
Clears and cleans tables; resets counters and tables
Maintains bar by keeping area clean and fully stocked
Inventories food, supplies and equipment weekly and communicate low inventories as needed
Ensure complete knowledge of all liquor, beers, wine and non-alcoholic selections and correct preparation and service of all offerings
Prepare and serve food courses and alcoholic beverages to guests
Ensure knowledge of Starbucks menu and execution of all Starbucks beverages
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Complete closing duties, including restocking items, cleaning the bar and Starbucks areas and set up for the morning shift
Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing between 20-25 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.