Powerhouse Cafe, Cook

Seneca Gaming Corporation•Niagara Falls, NY

3d•Onsite

About The Position

The Cook is responsible for performing both large volume and small quantity cooking, following production sheets and recipes accurately, and maintaining a clean and safe work environment. All functions are performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards, and objectives. This role requires the ability to work in harmony with others under strenuous conditions and provide exceptional customer service.

Requirements

Must be 18 years of age or older upon employment.
Basic fundamentals of cooking skills required.
Must possess excellent communication skills, including the ability to read, write, and speak effectively to employees as well as customers.
Must have the ability to deal effectively and interact well with customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to stand, walk, and move through all areas of the casino.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
Work environment involves some exposure to physical risk, which requires following basic safety precautions.

Nice To Haves

High school diploma or equivalent preferred.
One (1) year experience in professional food service preferred.
Previous customer service preferred.

Responsibilities

Complete prep work such as cutting and preparing food items.
Prepare and heat soups, sauces, meats, starches, fish, seafood, and vegetables.
Perform back-up functions for the front line, including preparing and assembling dishes for cooks and servers.
Prepare menu items to order during high volume periods.
Notify Sous Chef when supplies are running low.
Prepare all food items with strict adherence to food specifications in the recipe manual.
Assemble supplies and equipment needed for daily cooking activities.
Review production schedule to determine food requirements, including variety and quantity of food preparation.
Follow production sheets and other required records.
Maintain clean work areas, utensils, and equipment.
Regulate temperatures of ovens, broilers, and grills.
Use a variety of pots, pans, and equipment to prepare food.
Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards.
Properly label, date, and rotate all products to ensure safe keeping and sanitation.
Work in harmony with others under a strenuous environment.
Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner.
Maintain a professional work environment with supervisors, managers, and staff.
Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
Complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.