Cook Supervisor I

Farm Boy Inc. • St. Catharines, ON

6d • Onsite

About The Position

Be part of what makes us different. You’ll help lead the delivery of the fresh, high-quality food experience Farm Boy is known for while supporting a culture built on teamwork, trust, and inclusion. Through hands-on leadership, service excellence, and culinary passion, you’ll guide the team in creating welcoming customer interactions and strong operational performance.

Requirements

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post-secondary program with an emphasis in culinary arts, plus a minimum of 1 year of progressively responsible experience in a similar role (or an equivalent combination of education and experience).
• The ability to work independently while taking pride in exceptional quality, attention to detail, and strong cleanliness standards.
• Excellent organizational and interpersonal skills, with a strong interest in team engagement, coaching, and development.
• A collaborative leadership style supported by clear and effective communication skills.
• Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English

Nice To Haves

• French language skills considered an asset.

Responsibilities

• Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
• Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.
• Provide day-to-day team supervision and floor support by delegating tasks, coordinating breaks, receiving and storing orders, completing 2x2s, and ensuring full readiness for business.
• Prepare and cook fresh offerings for our hot and cold bar, grill station, and service cases, ensuring quality, presentation, and consistency.
• Foster a positive, inclusive team culture through hands-on coaching, training, and mentoring focused on floor operations, department standards, and readiness for business.
• Promote company policies and effectively communicate updated business objectives as shared by the store leadership team.
• Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dishwashing.
• Follow all corporate policies and procedures with particular focus on Health & Safety, Food Safety, HACCP compliance, and proper equipment use.
• Support the team with additional duties on a periodic basis.

Benefits

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree