Cook II - [FTS] Dollywood Theme Park - Full Time Seasonal

All Career•Pigeon Forge, TN

4d•Onsite

About The Position

This position exists to assist in the successful and profitable operation of the unit assigned while providing excellent guest service.

Requirements

Must be minimum 16 years of age
Previous Cook experience preferred
Able to successfully complete ServSafe Manager Certification within 30 days of start date
Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening
Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be willing to constantly improve
Must have professional appearance with good personal hygiene
Must promote and support a team environment by cooperating and helping co-workers
Must adapt to changes easily
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
Able to comprehend instructions, retain information, and follow recipes
Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays as necessary
Able to tolerate a fast-paced environment, with flexibility to handle frequent changes in priorities
Ability to safely operate equipment according to company and manufacturer guidelines.
Ability to safely navigate work environment
Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
Ability to recall information
Ability to receive, process and retain information to follow work instructions
Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to perform duties consistent with creating a safe and secure environment for Hosts and Guests
Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
Ability to move about in confined areas
Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests
Ability to walk, sit, or stand for long/short periods of time
Able to reach high and low to get supplies
Able to have manual dexterity to do detailed work

Nice To Haves

Previous Cook experience preferred

Responsibilities

Knowledgeable of proper cooking temperatures and hold times, maintaining Safety Critical Checklists and Cooling Charts as required
Acts as quality assurance inspector, ensuring food is of high quality
Follows proper procedures in regards to labeling, dating, and/or rotating standards including the usage of day dots, FIFO (First In First Out), etc
Follows recipes including preparation/food handling standards which ensure designated portion control
Knows and understands the recipes and portions in preparing each unit’s menu
Complies with state and local health department regulations as well as Culinary Services departmental policies
Knows and understands the use of the “Start Fresh” program when necessary
Ensures all products are presented to guest in a visually appealing and appetizing manner through Plate Perfect
Wastes are kept to a minimum by not over producing, avoiding accidents, and properly storing and handling food; enforces small batch cooking method by producing less more often
Responsible for maintaining a proper level of inventory at all times
Employees are expected to be able to answer guest questions concerning park layout and menu item availability
Learns and understands the Culinary Services Check 5
Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests