Cook 3

Highgate Hotels•Boston, MA
•Onsite

About The Position

The Cook 3 prepares food items according to standardized recipes for the Restaurants, Room Service, Employee Cafeteria, and Banquets. The role maintains high standards for appealing food presentation while ensuring cleanliness, sanitation, and safety in kitchen and work areas, and minimizing waste while maximizing cost and production efficiency. The position requires knowledge of menus, food preparation, cooking techniques, ingredient quality, herbs and spices, food handling, and storage standards. The Cook 3 prepares and displays buffet items, supports banquet stations and other kitchen positions as needed, and maintains kitchen equipment and work areas in accordance with hotel, company, and Health Department standards. The role is based at The Newbury Boston, a 286-room luxury hotel in Boston’s Back Bay, with restaurants, room service, employee dining, and banquet facilities.

Requirements

  • High school diploma or equivalent.
  • One year of experience in a hotel or related field is preferred.
  • Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to handle problems, including anticipating, preventing, identifying, and solving them.
  • Ability to understand and apply complex information and data from various sources.
  • Ability to maintain confidentiality and show initiative by anticipating guest or operational needs.
  • Ability to stand for the entire shift and withstand hot and cold temperature variations.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Flexible and long hours may sometimes be required.
  • Maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.

Nice To Haves

  • Culinary diploma.

Responsibilities

  • Understand menus and preparation requirements in accordance with hotel standards.
  • Maintain cleanliness and organization in all storage areas.
  • Complete food and station preparation before restaurant opening to support prompt and efficient service during restaurant and room service hours.
  • Prepare and display buffet food items according to hotel standards.
  • Apply cooking techniques including charbroiling, poaching, deep-frying, sautéing, braising, roasting, and par-cooking.
  • Recognize quality standards for fresh vegetables, fish, dairy, and meat products.
  • Use herbs and spices appropriately.
  • Maintain a clean and sanitary environment and follow proper food handling, storage, and sanitation practices.
  • Prepare banquet food according to specifications on Banquet Event Orders.
  • Prepare and serve Employee Cafeteria food as directed by the Chef or Kitchen Supervisor.
  • Prepare foods according to hotel standard recipes, with specials prepared under the direction of the Chef or Kitchen Supervisor.
  • Break down buffets and kitchen lines and store food and equipment properly at the end of each meal period.
  • Work banquet food stations as scheduled by the Chef or Kitchen Supervisor.
  • Know the location and operation of fire extinguishing equipment.
  • Practice safe work habits to avoid injury to self and other employees.
  • Use Production Charts according to hotel standards.
  • Support any kitchen position that needs assistance.
  • Follow Health Department and company regulations for food, storage, and safety standards.
  • Operate kitchen equipment and maintain its cleanliness.
  • Follow a “Clean As You Go” policy.
  • Assist with food storage and rotation according to hotel procedures.
  • Sign keys out and back in under supervision as needed.
  • Maintain regular attendance, proper uniform and nametag, and required standards of personal appearance and grooming.
  • Attend required hotel meetings and trainings, cross-train in other hotel-related areas, and perform other duties requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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