COO - Ochsner Children's Hospital

Ochsner Clinic Foundation•New Orleans, LA

2d•Onsite

About The Position

This job plans and coordinates all strategic business operations and outreach for their respective service line, including ambulatory, outpatient, inpatient and post acute settings. Plans and directs operations, strategy, growth initiatives, and quality performance and monitoring, as well as regulatory compliance across their departments throughout the organization. Strategy, growth, cost reduction efforts, new innovative programs and models, as well as human resource planning, internal and external communications, and understanding of industry trends are required role functions. This leader should maintain programs and monitoring of referral performance, financial reviews, and outreach clinics across our geographical locations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

Bachelor's Degree in Healthcare, Business Administration, or healthcare related field
10 years in successfully managing complex healthcare and patient care delivery systems
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Computer skills and dexterity for data entry and retrieval of patient information, proficient in Windows style applications and keyboard.
Solution focused for all customers including patients, providers, and employees.
Ability to evaluate and interpret financial information in order to create action.
Ability to persuade, lead through influence, set a vision, and build an effective team.

Nice To Haves

Master's Degree Healthcare, Business Administration, or healthcare related field
less than 1 year Experience in respective clinical service area , LEAN process improvement, and Physician Management

Responsibilities

Ensures quality of care and patient satisfaction measured by division performance reviews, accreditation regulatory compliance, and patient advocacy scores.
Builds and engages workforce through leadership, talent development and collaborative employee relationships.
Oversees research, education, and training to support cutting edge patient care services.
Ensures strategic development, growth, financial and operational profitability of the Service Line/Center of Excellence.
Develops and achieves long term strategic business plans through effective relationship building, communication, planning and fundraising.
Oversees the physical and technological infrastructure and develops organizational structures, programs, and processes.
Performs other related duties as required.
Performs other duties as assigned
Complies with all policies and standards
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.