COO, Levine Children's Hospital and Jeff Gordon Children's Center

American Addiction Centers • Concord, NC

5d • $87 - $139 • Hybrid

About The Position

Provides leadership, direction, and administration over operations while growing revenue and improving operating margins. Directs leaders to be fiscally responsible and meet productivity standards in resource utilization, staffing patterns, and operational efficiency. Ensures effective utilization of resources including length of stay, and the use of inpatient care, home care, and outpatient care to help ensure the right care in the right place at the right time. Implements clinical operations consistent with programs that optimize best patient care practices which align with organizational initiatives. Interprets changes in the marketplace, generates ideas, and participates in quality assurance initiatives that increase the organization's market advantage. Establishes effective goals and objectives by creating and managing the structure and processes necessary for efficient operations, achievement of superior clinical performance, and projected growth. Strategizes and identifies opportunities to grow/improve programs and advance care management improvements. Assesses services and programs to ensure they meet and exceed established care, quality, and state/federal regulatory standards. Implements and assesses care management and patient experience initiatives to accomplish targets, and ensures the highest possible delivery of service to patients, families, physicians, and employees relative to their personal expectations. Develops and maintains physician relationships, which involves collaborating with physicians both as partners and customers. Ensures compliance with government regulatory agencies and accrediting bodies. Reviews, evaluates, and enforces existing policies and procedures. Formulates, establishes, and enforces additional procedures and guidelines to provide exceptional, efficient, and effective patient care. Performs human resources responsibilities for staff, which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. Responsible for understanding and adhering to the Advocate Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to Advocate's business.

Requirements

• Master's Degree in Health Care Administration or related field.
• Typically requires 15 years of experience in health care administration.
• Includes 10 years of management experience in a large complex health care organization that includes experiences in overseeing clinical operations, growing revenue and successfully implementing care management and patient experience objectives.
• Expert knowledge of various external market forces affecting assigned clinical areas specific to hospitals, practitioners, and third party payers.
• Expert level knowledge of the health care industry to successfully manage multiple clinical programs.
• Excellent communication and interpersonal skills to successfully interact with physicians and employees at all levels throughout the organization and within the community.
• Proficiency in the Microsoft Office Suite or similar products.
• Advanced knowledge of computer applications in a medical practice setting.
• Demonstrated success working closely with physicians and providers to foster satisfaction, effective relationships, and loyalty.
• Knowledge in the guidelines and requirements of applicable Regulatory agencies.

Responsibilities

• Provides leadership, direction, and administration over operations while growing revenue and improving operating margins.
• Direct leaders to be fiscally responsible and meet productivity standards in resource utilization, staffing patterns, and operational efficiency.
• Ensures effective utilization of resources including length of stay, and the use of inpatient care, home care, and outpatient care to help ensure the right care in the right place at the right time.
• Implements clinical operations consistent with programs that optimize best patient care practices which align with organizational initiatives.
• Interprets changes in the marketplace, generates ideas, and participates in quality assurance initiatives that increase the organization's market advantage.
• Establishes effective goals and objectives by creating and managing the structure and processes necessary for efficient operations, achievement of superior clinical performance, and projected growth.
• Strategizes and identifies opportunities to grow/improve programs and advance care management improvements.
• Assesses services and programs to ensure they meet and exceed established care, quality, and state/federal regulatory standards.
• Implements and assesses care management and patient experience initiatives to accomplish targets, and ensures the highest possible delivery of service to patients, families, physicians, and employees relative to their personal expectations.
• Develops and maintains physician relationships which involves collaborating with physicians both as partners and customers.
• Ensures compliance with government regulatory agencies and accrediting bodies.
• Reviews, evaluates, and enforces existing policies and procedures.
• Formulates, establishes, and enforces additional procedures and guidelines to provide exceptional, efficient, and effective patient care.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the Advocate Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to Advocate's business.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Executive