Conveyor Belting Application Engineer

AMMEGA • Reading, PA

19d

About The Position

The Positive Drive team is seeking a Technical Sales Support Specialist to serve as a high-level technical resource focused on optimizing conveyor performance. The role provides specialized sales support, with an emphasis on helping customers with conveyor retrofits, conveyor design, and complex technical application issues. The position partners with customers, engineers, and commercial teams to assess equipment needs, validate technical solutions, and support strategic account conversions. It also serves as the primary technical contact for customer inquiries by phone and email.

Requirements

• Bachelor of Science degree in Engineering or a related technical field.
• 1–3 years of experience in technical sales, product support, or industrial manufacturing environments.
• Proficiency in SolidWorks or other CAD software.
• Strong computer skills in Microsoft Suite.
• Willingness to travel up to 40% for customer site visits, on-site troubleshooting, and technical project support.
• Ability to analyze complex issues and translate them into functional conveyor solutions.
• Ability to identify conveyor configurations that address specific end-user challenges.
• Strong written and verbal communication skills for presenting technical training.
• Excellent customer care and interpersonal skills.

Nice To Haves

• Proficiency in Spanish to support the Americas region.
• Familiarity with Salesforce (SFDC) for managing technical case queues.

Responsibilities

• Partner with customers and engineers to assess equipment needs for new conveyor layouts and retrofits of existing systems.
• Use technical expertise to resolve complex application issues and demonstrate how conveyor solutions meet customer requirements better than competing products.
• Prepare and deliver detailed technical presentations to internal and external customers about conveyor-platform compatibility and features.
• Serve as the primary technical contact for customer inquiries by phone or email and provide support on technical specifications.
• Support commercial teams during strategic account conversions by providing the technical validation needed to displace incumbent systems.
• Provide on-site troubleshooting and technical project support during customer visits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level