Conversion Analyst

Insperity•Houston, TX

About The Position

Insperity provides a comprehensive suite of scalable HR solutions with an optimal blend of premium HR service and technology, operating from over 90 locations across the U.S. The company is recognized as a top place to work by Glassdoor and U.S. News & World Report, and for its early talent programs. Insperity emphasizes flexibility, career growth through continuous learning and mentorship, and employee well-being with a generous total rewards package. The Conversion Analyst position is responsible for managing the implementation and conversion process for new Insperity 401(k) Plan clients, specifically those with existing simple to moderately complex retirement plans, ensuring adherence to established processes and procedures. This role also supports existing clients undergoing the Sales Code Change process.

Requirements

Bachelor’s Degree or equivalent experience is required.
Four or more years experience in the retirement services field is required.
Communicates tactfully and effectively, orally and in writing, and maintains effective work relations with those encountered in the course of employment.
Ability to articulate in a clear, concise and professional manner.
Aptitude for analyzing data, identifying discrepancies and reconciling participant data in order to successfully convert simple to moderate plans with minimal supervision and within established guidelines.
Solid understanding of 401(k) plans, including ERISA and the Internal Revenue Code required.
Organizational and planning skills and attention to detail required.
Flexibility, adaptability, and the ability to multi-task required.

Nice To Haves

One year of experience specifically related to conversion activity is preferred.
Strong working knowledge of Microsoft Excel preferred.
OMNI knowledge a plus.

Responsibilities

Establishes plans in DefCon and all systems for new Insperity 401(k) Plan clients with existing plan assets converting from outside vendors.
Manages the conversion process for simple, noncomplex plans from routine vendors such as ADP TotalSource, Paychex, etc. in accordance with the established processes/procedures, and the Department's business objectives and standards.
Establishes timelines for setup and conversion, conducts client implementation calls, sets expectations for deliverables, and notifies relevant internal units and clients once conversion is complete.
Escalates all data issues and concerns to applicable personnel.
Researches discrepancies regarding conversion data, presents appropriate action plan to manager, and executes based on manager’s approval.
Serves as a liaison for clients in addressing discrepancies with prior service providers.
Loads financial data in OMNI, edits/posts financial transactions, and reviews output of conversion data on simple, noncomplex plans to ensure that participant records are transferred accurately (100%) and timely (meeting final blackout dates 100%).
Assists with loading participant indicative data for conversion processing, and reviews OMNI output reports to ensure that data was uploaded accurately for larger retirement plans as needed.
Contacts clients to gather change information for existing Insperity clients that participate in the Insperity 401(k) Plan, presents appropriate action plan to the manager for approval, and collects the necessary documents to execute all of the system changes for clients to maintain their existing Insperity 401(k) Plan.
Assists Implementation Team with startup 401(k) plans as needed.
Trains entry-level personnel on plan setup related activities.
Manages other projects as assigned by Department management.
Assists in the accomplishment of Insperity Company goals.
Helps other employees to accomplish Insperity Company goals.
Performs other duties as may be assigned by department supervisor.
Participates in the Disaster Recovery plan as required.