Conversational AI Developer with NLP

NTT DATA Services • Pine Grove Township, PA

13d • Onsite

About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Conversational AI Developer with NLP to join our team in Irving, Texas (US-TX), United States (US). Senior Lead AI-NLP Engineer. Do you find yourself seeking the next big challenge? Step into a role where you are responsible for managing to goals and expectations; one where you are able to see the finish line – and truly be part of the broad team’s success in reaching it!

Requirements

• 5+ years of experience with NLP.
• 3+ Years of Expert knowledge in the Kore.ai platform and NLP, NLU, and machine learning algorithms.
• 2+ Years of experience with Python, Java scripting, and Node.js.

Nice To Haves

• Strong experience in MongoDB.
• Experience in working as part of scrum team with knowledge of related ceremonies.
• Experience with ML frameworks (e.g., TensorFlow, PyTorch) to optimize and fine-tune NLP models.
• Strong analytical, communication, and leadership skills for mentoring junior developers.

Responsibilities

• Architect and design scalable, robust conversational AI solutions (chatbots, IVR, voice assistants) using the Kore.ai platform.
• Develop API integrations and server-side logic using Node.js and Python.
• Implement natural language processing, NLU capabilities, including intent recognition, entity extraction, and context management. Techniques and machine learning algorithms (e.g., TensorFlow, spaCy) to enhance bot intelligence.
• Utilize MongoDB to store and manage conversation data and user context.
• Troubleshoot, debug, and deploy AI bots across various channels (voice/chat).

Benefits

• NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed