Convention Services Set-Up Crew

The Broadmoor•Colorado Springs, CO

9d•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Convention Services Crew Team, this position will be responsible for supporting the banquet team, conference manager team and other hotel departments by completing the set-up, breakdown, and cleaning for meetings/events, maintaining inventory of banquet supplies, and maintaining a clean work area. These duties must be performed by following all safety procedures and ensuring prompt and courteous service to both internal and external guests.

Requirements

Enthusiastic, friendly, and energetic team member who works well with others.
Valid Driver’s License required as this position my be required to transport equipment across the resort
Any employee driving a Broadmoor vehicle must be 18 years or older
Strong interpersonal communication skills
Occasional heavy lifting (up to 100 lbs. with assistance) with a work environment that may be indoors and outdoors at times.
Reasonable accommodations will be made for individuals with disabilities

Responsibilities

Correctly and efficiently set-up and break-down all functions which includes all types of meetings and events (ex. breakfasts, dinners, exhibits, tradeshows, auctions, etc.).
Refresh function rooms during meals and breaks.
Move carts of convention equipment to/from storage areas.
Interaction and servicing of customer needs (both internal and external customers).
Cleaning of function space, banquet space and storage areas and be sure to always keep all storage areas clean and orderly.
Report major cleaning and repair needs daily.
Maintain equipment and vehicles and operate all equipment as intended.
Maintain complete knowledge of correct use of equipment.
Anticipate internal and external guests’ needs, respond promptly and acknowledge all guests, under all circumstances.
Follow through on instructions from Supervisor & Manager as directed.
Be familiar or quickly become familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Monitor and report condition of property.
Assist other departments as necessary.