Supervisor Convention & Banquet Set Up - Mandalay Bay

MGM Resorts International

2d • Onsite

About The Position

As a Convention Setup Supervisor at Mandalay Bay, you will oversee the daily operations of conventions, meetings, and banquets, ensuring every detail is perfectly arranged for an exceptional guest experience. Your warm smile and outstanding service will create an inviting atmosphere, allowing you to connect with guests and understand their unique stories and needs. Join us in crafting unforgettable WOW moments that guests will remember long after their event!

Requirements

• Work varied shifts, to include weekends and holidays
• 2+ Years of Prior Relevant Experience in Set-up and tear down functions and events in an arena or convention center type of environment
• High School Diploma or GED

Responsibilities

• Supervise the set-up and tear down of conventions, meetings and banquets in the Conference Center, Arena, Studio Rooms, Hotel, and Pools
• Maintain rapport with clients and Convention Services Managers to ensure client satisfaction
• Attend pre-conference meetings on upcoming functions
• Inventory equipment and supplies in order to maintain proper par stocks levels
• Inform employees of management policies and ensures compliance
• Handle employee and guest complaints with the intent of resolving situations to the satisfaction of all parties
• Perform other job-related duties as requested

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED