Banquet Manager - Mandalay Bay

MGM Resorts International

5d • Onsite

About The Position

The Banquet Manager at Mandalay Bay is responsible for overseeing all aspects of daily banquet operations, ensuring service is delivered in accordance with departmental standards and property policies. This role manages and directs a wide range of banquet functions, including breakfasts, lunches, receptions and dinners, coffee breaks, booth deliveries, cash concessions, and snack bars on the tradeshow floor, while maintaining exceptional service quality and operational efficiency.

Requirements

• 2+ years of relevant experience, including recent work in a large convention center or banquet operation at the level of Assistant Manager or Director
• High School Diploma or GED

Responsibilities

• Manages banquet operations, cash concessions, snack bars, event setups, staffing ratios, room layouts, and menu execution in line with departmental goals
• Oversees Assistant Managers and Supervisors, ensures compliance with policies, safety rules, service standards, and collective bargaining agreements, and supports staff development
• Works with Catering Managers on event planning, attends pre-planning meetings, reviews Banquet Event Orders, pre-books staff for major events, and communicates updates in team meetings
• Handles inventory, ordering, COG control, weekly banquet scheduling per contract requirements, and overall guest service performance
• Participates in training, supports process and product improvements, promotes a positive work environment, and maintains consistency with Mandalay Bay standards

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED