Controls Specialist

Ashland Credit Union • Ashland, KY

1d • Onsite

About The Position

ACU has an exciting opportunity for a Controls Specialist to join our Controls Department in Ashland, Kentucky. This position is ..... Job Responsibilities: Act as the backup to the Bank Secrecy Act officer. Process consumer lien releases, utilizing ACU’s internal lien release tracking system, adhering to all policies and procedures related to the processing of Consumer Lending lien release requests. Maintain an organized filing system for lien releases. Answer title lien release related member inquiries or concerns in person, by email, fax, or telephone in a professional manner. Act as the Single Point of Contact for ACU for insurance claim related scenarios. This includes GAP claims, debt protection claims, and life insurance claims. Assist the Controls Manager in preparing Supervisory Committee documents. Other duties as requested by the Controls Manager or the Chief Risk Officer

Requirements

• High School Diploma or Equivalent
• Experience with vehicle titles
• Experience with handling consumer lending insurance claims
• Understanding of federal, state, and local laws and regulations as they apply the release of titles
• Ability to collaborate with other managers and work to create balanced processes that satisfy the interests of both parties.
• Ability to work Monday thru Friday 8am to 5pm EST

Responsibilities

• Act as the backup to the Bank Secrecy Act officer.
• Process consumer lien releases, utilizing ACU’s internal lien release tracking system, adhering to all policies and procedures related to the processing of Consumer Lending lien release requests.
• Maintain an organized filing system for lien releases.
• Answer title lien release related member inquiries or concerns in person, by email, fax, or telephone in a professional manner.
• Act as the Single Point of Contact for ACU for insurance claim related scenarios. This includes GAP claims, debt protection claims, and life insurance claims.
• Assist the Controls Manager in preparing Supervisory Committee documents.
• Other duties as requested by the Controls Manager or the Chief Risk Officer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED