Controls Service Engineer

Energy Management Collaborative•Plymouth, MN

About The Position

The Controls Service Engineer troubleshoots, repairs, analyzes, and maintains advanced smart building control solutions for EMC clients and prospective clients. The position provides remote support for Controls Service and programs that create return-on-investment opportunities for customers. The engineer works closely with field teams, customers, and EMC departments to restore and improve control systems in the field. The role includes troubleshooting and integrating building control systems; applying HVAC, lighting, and building automation knowledge to repair local stations and building management systems; and analyzing and documenting system issues and solutions. The engineer also develops familiarity with EMC’s business processes and tools, supports installation and commissioning documentation, programs local stations, and helps ensure technologies are integrated and technically compliant with applicable standards. The position may be local or remote. Local candidates are expected to work from the office at least four days per week. Travel may be required up to 15% as needed.

Requirements

Bachelor’s degree or equivalent in Electrical Engineering, Mechanical Engineering, Computer Science, Information Technology, Industrial Engineering, or a related field.
Technical proficiency in A/C electrical circuits and low-voltage D/C electrical circuits and their operation.
Ability to read and interpret blueprints, wiring diagrams, and device data sheets, and familiarity with creating technical shop drawings, including riser diagrams.
Strong communication, organization, leadership, teamwork, and problem-solving skills.
Knowledge of industry best practices.
Superior knowledge of mechanical, electrical, HVAC, lighting, and hardware systems.
Programming proficiency with Niagara-based systems, including N4.
Hands-on hardware and software troubleshooting ability.
Experience integrating computer programs and solving complicated problems.
Curiosity and initiative in learning.

Nice To Haves

Experience with Niagara software and coding languages such as JavaScript and HTML.
Experience with LED lighting, HVAC, and building management system operation.
Five or more years as a system engineer or system integrator, with experience on at least one controls platform.
Five or more years in the building automation systems industry.
Five or more years of HVAC automation/controls engineering or data analytics experience.
Expertise in IoT concepts and technology, building automation systems, and database programming.

Responsibilities

Work with the supervisor, Day 2 Support, and other SBC engineers to troubleshoot and repair control systems for specific projects and labels.
Work with remote technicians to troubleshoot and repair systems and install remote devices.
Analyze and document trends and issues with existing Building Management Systems, and develop strategies and solutions to address issues proactively.
Draft and develop installation and commissioning documentation for SBC programs and projects.
Draft point lists, sequences of operation, and related documents.
Program local stations to satisfy sequences of operation.
Troubleshoot and program BMS user interfaces.
Integrate systems using a wide variety of protocols, including basic software.
Ensure technologies are integrated and technically compliant with applicable standards.
Communicate results to the supervisor, Day 2 Support, and other EMC personnel as needed.
Collaborate with a team of Controls personnel and uphold standards aligned with organizational goals.
Monitor smart building industry trends and help position EMC to capitalize on them.
Perform other duties as assigned.