Controls Service Engineer

Energy Management Collaborative•Plymouth, MN

20h

About The Position

The Controls Service Engineer troubleshoots, repairs, analyzes, and maintains advanced smart building control solutions for EMC clients and prospective clients. The role provides remote support for Controls Service and programs that deliver return-on-investment opportunities for customers. Working closely with field teams, customers, and EMC departments, the engineer helps bring control systems into operation in the field. Work includes troubleshooting and integrating building control systems; using HVAC, lighting, and building automation knowledge to repair local stations and building management systems; documenting issues and solutions; and learning EMC business processes and tools. The position may be local or remote. Local employees are expected to work from the office at least four days per week. The role may require travel up to 15% as needed, and includes work in customer-site and office settings.

Requirements

Technical proficiency in A/C electrical circuits and low-voltage D/C electrical circuits and their operation.
Ability to read and interpret blueprints, wiring diagrams, and device data sheets, and familiarity with creating technical shop drawings, including riser diagrams.
Strong communication, organization, and leadership skills.
Strong technical and problem-solving abilities.
Knowledge of industry best practices.
Superior knowledge of mechanical, electrical, HVAC, lighting, and hardware systems.
Programming proficiency with Niagara-based systems, including N4.
Hands-on hardware and software troubleshooting experience.
Experience integrating computer programs.
Teamwork skills and ability to solve complicated problems.
Curiosity and a self-starter approach to learning.
Bachelor’s degree or equivalent in Electrical Engineering, Mechanical Engineering, Computer Science, Information Technology, Industrial Engineering, or another related field.
Ability to use basic hand tools, including meters and screwdrivers, when onsite.
Ability to climb stairs and/or ladders as needed.
Ability to lift up to 20 lbs.
Comfort working in both customer-site and office settings.

Nice To Haves

Experience with Niagara software and coding languages such as JavaScript and HTML.
Experience with LED lighting, HVAC, and building management system operation.
Five or more years as a systems engineer or systems integrator, with experience on at least one controls platform.
Five or more years in the building automation systems industry.
Five or more years of HVAC automation/controls engineering or data analytics experience.
Expertise leveraging IoT concepts and technology, building automation systems, and database programming.

Responsibilities

Work with the Supervisor, Day 2 Support, and other SBC team engineers to troubleshoot and repair control systems for projects and labels.
Work with remote technicians to troubleshoot and repair systems and install remote devices.
Analyze and document Building Management System trends and issues, and design strategies and solutions to address issues proactively.
Draft and develop installation and commissioning documentation for SBC programs and projects.
Draft point lists, sequences of operations, and related documents.
Program local stations to meet sequences of operation.
Troubleshoot and program BMS user interfaces.
Perform system integrations using a wide variety of protocols, including basic software.
Ensure technologies are integrated and technically compliant with applicable standards.
Communicate results to the Supervisor, Day 2 Support, and others at EMC as necessary.
Collaborate with the Controls team.
Maintain high standards aligned with organizational goals.
Monitor smart building industry trends and help position EMC to capitalize on them.
Perform other duties as assigned.