Controls and IoT Product Engineer

Dexter Laundry•Fairfield, IA

About The Position

Dexter Laundry is seeking a Controls and IoT Product Engineer to develop next-generation payment, monitoring, support, and self-service solutions for its commercial laundry equipment and improve existing systems. The role spans hardware, software, connected technology, and customer-facing digital products, and involves working independently and with contract manufacturers, engineering teams, and cross-functional partners. Success requires creativity, organization, and the ability to manage multiple projects in a fast-moving environment. The position leads connected-product and IoT initiatives from concept through launch and ongoing support. It contributes to customer-facing digital solutions and integrates embedded systems, control-board hardware, gateways, power interfaces, and software into commercial appliances. The engineer defines validation requirements, coordinates design reviews, and conducts laboratory and field testing. Occasional customer-site troubleshooting and field testing, as well as occasional after-hours support for IoT system status and uptime, are part of the role. Additional responsibilities may be assigned by the Engineering Manager.

Requirements

  • A minimum of 3–5 years of relevant industry experience, including demonstrated project-management responsibility for cross-functional technical initiatives.
  • Working knowledge of low-voltage DC power and incoming AC power (single-phase, 50/60 Hz, up to 480 VAC), and how power requirements and interfaces relate to control-board components.
  • Knowledge of control-board components, general power concepts, hardware interfaces, and design validation, including the ability to review and support circuit-board designs.
  • Knowledge of web development tools, modern programming languages, APIs, and related software-development practices.
  • Working familiarity with Linux-based environments, including gateway technologies, basic system navigation, configuration awareness, and troubleshooting support.
  • Familiarity with connected customer-facing applications and platforms, including mobile, web, payment, self-service, monitoring, and support experiences.
  • Must pass background check, physical, drug, and alcohol screenings.
  • Must be authorized to work in the United States.

Nice To Haves

  • Experience supporting products that combine hardware, software, networking, or connected systems is strongly preferred.
  • A bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Software Engineering, or a related field is preferred.

Responsibilities

  • Lead cross-functional project management for networking systems, web-based customer tools, connected products, and IoT initiatives from concept through launch and ongoing support.
  • Contribute to developing and integrating customer-facing digital commerce, self-service, monitoring, and support solutions using appropriate web development tools and programming languages.
  • Manage the integration of embedded systems, control-board hardware, gateways, power interfaces, and software into commercial appliances with internal teams and external design and manufacturing partners.
  • Define validation requirements and testing standards, coordinate design reviews, and perform laboratory and field validation for control-board, embedded, and IoT systems.
  • Provide occasional on-site customer support for system troubleshooting and field testing.
  • Provide occasional after-hours support for IoT system status and uptime.
  • Perform additional responsibilities as assigned by the Engineering Manager.
  • Demonstrate ownership of business results and personal wellness.
  • Adhere to company policies and company values.
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