Controller/Accountant

The UPS Store•Akron, OH

5d•Onsite

About The Position

This role involves a wide range of accounting and administrative duties within a commercial real estate office. The ideal candidate will be responsible for managing financial transactions, maintaining accurate records, handling client communications, and ensuring smooth office operations. Key responsibilities include invoicing, billing, payroll, banking, financial reporting, and lease coordination. The position requires a high degree of personal accountability, excellent communication and organizational skills, and proficiency with accounting software and Microsoft Office.

Requirements

Accounting Degree Required
Commercial Real Estate Office Experience
Personal Computer Knowledge and Experience
Experience with QuickBooks Pro or QuickBooks Enterprise Edition
Experience with Microsoft Office (Word, Excel & Outlook)
Knowledge and experience with billing, invoicing, payroll, banking & financial reports
Excellent Communication Skills
Excellent Interpersonal Skills
Quick Study
Self-Starter with a high degree of enthusiasm
Excellent organizational skills with detail orientation
Personal Accountability (Attendance, Reliability, High Degree of Personal & Business Ethics, Confidentiality, Work without Supervision, Leadership, Work with Co-Workers)
Telephone Etiquette: Answer telephone promptly with appropriate greeting, Professional Manner, Determine nature of call and handle in professional & timely manner
Oral & Written Skills: Speak clearly and professionally, Good listening and positive feedback, Utilize e-mail as needed and professional manner, Business letters concise, Reports neat, concise and detailed
Handling of Incoming Calls: Prioritize incoming calls according to subject, Calls demanding agent’s immediate attention, Calls to be forwarded directly to agent/manager with an acceptable turnaround time of one hour, Personal Response: Requires direct response, not as time critical, return call by end of business day, Assistant should return call if agent unavailable, Informational Response: Assistant to handle this type of call, Assistant prepare personalize letter with requester’s name & address using a mail-merge feature, Assistant set an automated response in agent’s e-mail using certain key words in subject line to send requested information
Invoicing & Billing: Prepare invoices and/or billing statements, Prepare checks for payment for invoices received, Verify invoices are accurate, Set follow-up for receipt of payment, Maintain log of billing statements/invoices with client name, date billed, amount of invoice & record date paid, Keep supervision informed of past due invoices
General Office Duties: Hours of operation – be punctual and ready to start the day on a timely basis, Maintain good working relationship with manager & client, Plan a daily to do list for discussion with owner to assure listed activities are a priority to owner and assistant, Update manager of all communications with clients to maintain continuity of communication between client, assistant & manager, Communicate with clients on a weekly basis to inquire of their needs, Analyze and prioritize income producing task prior to beginning routine paperwork to insure income producing opportunities are reviewed by manager and assistant, Create action plan for special projects that include record of time and cost of all projects for evaluation at end of each year for the following year
Administrative Duties: Maintain a log for each transaction to confirm items are being received and filed properly, Run errands, as necessary to assist with the business, Perform general tasks, i.e. filing, accepting deliveries, screening phone calls, etc., Maintain follow-up with each tenant after a completed transaction to solicit feedback and provide information with manager/agent
Banking Responsibilities: Match incoming checks with proper account/client, Prepare bank deposits, Reconcile bank statements, Assure expenditures are in accordance with ledger balances, Keep supervision informed of balances of internal accounts
Financial Reports: Compile accurate data for financial statements & reports including profit and loss statements and balance sheet, Balance financial records/reports, Review records & reports for discrepancies, Maintain ledgers, records, reports & files, Determine time frame for keeping ledgers, records, reports & files, Monthly account reconciliations
Property Responsibilities: Maintain records of financial transactions & property maintenance for Tenant and Landlord accounts, Process work order requests from tenants, landlord & property manager, Contact vendors for written estimates, Enter work order into proper system, Maintain follow-up on status of work completion, Review repair & maintenance invoices to ensure work performed was completed as requested and per estimate, Prepare check for vendors, Maintain list of vendors, addresses, telephone numbers & contact person, General clerical/administrative functions
Lease Coordination: Prepare check list for leases, Coordinate leases using checklist, Maintain a contact record on forms provided on all tenants with a new or renewing leases, Keep strict tabs on deadlines in leases including: Improvements, Inspection deadlines, closing dates, Occupancy dates, deposits/funds dispersed, Check and follow that client submits all relevant paper work to manager. Prepare check list for needed information
Company Policies/Guidelines: Background checks and drug testing may be required at management discretion, Bonding required, Cell phones during work hours restricted to family emergencies, No Smoking on premises, Professional Dress Code: No jeans, tattoos must be covered, no body piercing to be exposed, 2 earrings per ear permitted
Experience with Quickbooks (extent, length of time, version)
Any small business accounting experience
Interest or qualifications for CPA
Anything in their history that would prevent them from becoming a notary
Willing to work onsite at Akron office 5 days/week
Experience and proficiency with excel

Nice To Haves

Interest or qualifications for CPA

Responsibilities

Manage daily accounting tasks including billing, invoicing, and payroll.
Prepare and process checks for invoices received.
Verify invoice accuracy and set follow-ups for payment.
Maintain logs of billing statements and invoices.
Handle incoming calls, prioritizing and forwarding them as necessary.
Prepare personalized letters and automated email responses.
Perform general office duties such as filing, accepting deliveries, and screening phone calls.
Maintain a log for each transaction to confirm items are being received and filed properly.
Run errands as necessary to assist with the business.
Maintain follow-up with tenants after completed transactions to solicit feedback.
Match incoming checks with the proper account/client.
Prepare bank deposits and reconcile bank statements.
Ensure expenditures are in accordance with ledger balances.
Compile accurate data for financial statements and reports, including profit and loss statements and balance sheets.
Balance financial records and reports, and review for discrepancies.
Maintain ledgers, records, reports, and files, determining appropriate retention periods.
Perform monthly account reconciliations.
Maintain records of financial transactions and property maintenance for tenant and landlord accounts.
Process work order requests from tenants, landlords, and property managers.
Contact vendors for written estimates and prepare checks for vendors.
Enter work orders into the proper system and maintain follow-up on completion status.
Review repair and maintenance invoices to ensure work was completed as requested and per estimate.
Maintain a list of vendors, including addresses, telephone numbers, and contact persons.
Prepare checklists for leases and coordinate leases using the checklist.
Maintain contact records for tenants with new or renewing leases.
Keep strict tabs on lease deadlines, including improvements, inspection deadlines, closing dates, occupancy dates, and deposits/funds dispersed.
Check and follow up to ensure clients submit all relevant paperwork to the manager.
Analyze and prioritize income-producing tasks.
Create action plans for special projects, including recording time and costs.