Controller/Accountant

The UPS Store•Akron, OH

4d•Onsite

About The Position

This role requires a detail-oriented individual with excellent communication and interpersonal skills to manage various accounting and administrative duties. The position involves handling invoicing, billing, payroll, banking, financial reporting, and property-related financial tasks. The ideal candidate will be a self-starter with a high degree of enthusiasm, personal accountability, and business ethics, capable of working independently and collaboratively. The role also includes lease coordination and general office management, ensuring all transactions and communications are handled professionally and efficiently.

Requirements

Accounting Degree Required
Commercial Real Estate Office Experience
Personal Computer Knowledge and Experience
Experience of Software Applications
QuickBooks Pro or QuickBooks Enterprise Edition required
Microsoft Office includes Word, Excel & Outlook Knowledge & Experience
Experience with billing, invoicing, payroll, banking & financial reports
Excellent Communication Skills
Excellent Interpersonal Skills
Quick Study
Self-Starter with a high degree of enthusiasm
Excellent organizational skills with detail orientation
Personal Accountability
Attendance, Reliability, High Degree of Personal & Business Ethics, Confidentiality
Work without Supervision
Leadership
Work with Co-Workers
Communication Skills – Includes Oral, Telephone and Written
Telephone Etiquette
Oral & Written Skills
Handling of Incoming Calls
Invoicing & Billing
General Office Duties
Administrative Duties
Banking Responsibilities
Financial Reports
Property Responsibilities
Lease Coordination
Company Policies/Guidelines
Professional Dress Code
Willing to work onsite at Akron office 5 days/week
Hours approximately 40 hours between 7am-6pm
Experience and proficiency with excel

Nice To Haves

Experience with QuickBooks - extent of experience, length of time of experience, version of experience
Any small business accounting experience
Interest or qualifications for CPA
Anything in their history that would prevent them from becoming a notary

Responsibilities

Prepare invoices and/or billing statements.
Prepare checks for payment for invoices received.
Verify invoices are accurate and set follow-up for receipt of payment.
Maintain a log of billing statements/invoices with client name, date billed, amount of invoice & record date paid.
Keep supervision informed of past due invoices.
Answer telephone promptly with appropriate greeting and determine the nature of the call to handle it professionally and timely.
Speak clearly and professionally, practice good listening skills, and provide positive feedback.
Utilize e-mail professionally, writing concise business letters and ensuring reports are neat, concise, and detailed.
Prioritize incoming calls according to subject and handle priority requests, including those from repeat clients or tenants interested in properties.
Forward calls demanding agent’s immediate attention directly to the agent/manager with an acceptable turnaround time of one hour.
Return calls requiring direct response by the end of the business day if the agent is unavailable.
Handle informational response calls, prepare personalized letters using mail-merge, and set automated email responses.
Maintain a good working relationship with the manager & client.
Plan a daily to-do list for discussion with the owner to assure listed activities are a priority.
Update the manager of all communications with clients to maintain continuity.
Communicate with clients on a weekly basis to inquire of their needs.
Analyze and prioritize income-producing tasks before routine paperwork to ensure income-producing opportunities are reviewed.
Create an action plan for special projects, including a record of time and cost for annual evaluation.
Maintain a log for each transaction to confirm items are being received and filed properly.
Run errands as necessary to assist with the business.
Perform general tasks such as filing, accepting deliveries, and screening phone calls.
Maintain follow-up with each tenant after a completed transaction to solicit feedback and provide information.
Match incoming checks with the proper account/client.
Prepare bank deposits.
Reconcile bank statements.
Assure expenditures are in accordance with ledger balances.
Keep supervision informed of balances of internal accounts.
Compile accurate data for financial statements & reports, including profit and loss statements and balance sheets.
Balance financial records/reports.
Review records & reports for discrepancies.
Maintain ledgers, records, reports & files.
Determine time frame for keeping ledgers, records, reports & files.
Perform monthly account reconciliations.
Maintain records of financial transactions & property maintenance for Tenant and Landlord accounts.
Process work order requests from tenants, landlord & property manager.
Contact vendors for written estimates.
Enter work orders into the proper system.
Maintain follow-up on the status of work completion.
Review repair & maintenance invoices to ensure work performed was completed as requested and per estimate.
Prepare checks for vendors.
Maintain a list of vendors, addresses, telephone numbers & contact person.
Prepare checklists for leases.
Coordinate leases using a checklist.
Maintain a contact record on forms provided on all tenants with a new or renewing leases.
Keep strict tabs on deadlines in leases, including improvements, inspection deadlines, closing dates, and occupancy dates/deposits dispersed.
Check and follow that the client submits all relevant paperwork to the manager.