Control Tower Clearance Agent (Monday - Friday, 4:00 p.m. - 12:30 a.m.)

DHL Express (USA), Inc.•Erlanger, KY

About The Position

The Control Tower Clearance Agent ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported products. The role processes customs entries, computes tariffs and merchandise price conversions, and reviews invoices, bills of lading, shipping statements, and other documents to obtain release of incoming freight and resolve delays. The position processes shipments through online portals for FDA and U.S. Customs clearance and requires access to secured airport areas. Selected candidates must obtain and maintain a SIDA badge, including completing fingerprinting and a criminal history records check and providing documentation required for badging.

Requirements

High school diploma or equivalent.
Overtime is required.
Proficiency with Microsoft Word, Excel, Outlook, databases, and web-based applications.
Good oral and written communication, problem-solving, and interpersonal skills; courteous and clear telephone voice.
Proficiency using a 10-key calculator.
Detail-oriented, organized, and able to manage time effectively.
Must be able to obtain and maintain a SIDA badge, including passing a criminal history records check, completing fingerprinting, meeting applicable regulatory requirements, and providing required documentation.

Nice To Haves

Associate degree preferred.
One year of transportation or customs experience preferred.
Knowledge of U.S. Customs Regulations regarding Foreign Trade Agreements and other duty exemptions.

Responsibilities

Participate in planning and directing the flow of traffic to and from foreign destinations.
Classify dutiable import and export shipments to comply with government agency rules and regulations.
Process requests for extensions, expirations, cancellations, and government entries.
Communicate with origin and destination locations about shipment status, special handling, and delivery processes.
Apply for import/export permits and certificates of eligibility.
Maintain communication with the department of foreign affairs.
Receive and distribute incoming and outgoing mail and correspondence, as needed.
Examine online commercial invoices and other documents to determine the correct Harmonized Tariff Code for each commodity.
Process shipments through online portals for submission to FDA and U.S. Customs to obtain clearance.
Compute tariffs and price conversions for imported merchandise and review shipment documents to obtain release of incoming freight and resolve delays.