Control Systems Technician

HelloFresh•Phoenix, AZ

About The Position

The Control Systems Technician works with the maintenance team to maintain and repair conveyance, automation, and facilities equipment, supporting operational uptime and improving system reliability. The role serves as the resident expert in controls, PLCs, communication protocols, and automation. The schedule is Sunday through Wednesday, 6:00 AM to 4:30 PM. Travel may be required for business purposes, up to 10%.

Requirements

  • 4–6 years of experience with conveyor systems, automation, robotics, PLC troubleshooting or programming, and communication protocols such as Profi, DeviceNet, and Ethernet TCP/IP.
  • Advanced understanding of PLCs and automated processes.
  • Advanced computer skills.
  • Ability to read and understand drawings, schematics, and diagrams.
  • In-depth experience with PLCs, HMIs, and VFDs, including programming, troubleshooting, repair, and maintenance.
  • Ability to travel as necessary, up to 10% for business purposes.
  • High school diploma or equivalent.
  • Excellent follow-through, judgment, and common sense; a “make it happen” attitude.

Nice To Haves

  • Associate degree in electronic technology or equivalent.

Responsibilities

  • Maintain compliance with safety, food safety, and security standards.
  • Perform preventive maintenance and routine inspections on assigned automation, robotics, and control panels.
  • Troubleshoot assigned out-of-service equipment and correct issues; serve as an escalation point for lower-level technicians and escalate issues to leadership or vendors when needed.
  • Document work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentor maintenance personnel in developing skills and knowledge related to automation, controls, and robotics.
  • Lead root cause analysis of major downtime events.
  • Act as a network resource for technical issues and lead network-wide root cause analysis.
  • Develop maintenance personnel’s knowledge of intermediate to advanced automation, controls, and robotics.
  • Partner with engineering on commissioning new control systems.
  • Audit vendor work and provide leadership with feedback on work quality and SLA performance.
  • Write or modify preventive maintenance plans to standardize them across the network and improve effectiveness.
  • Perform building project work as assigned.

Benefits

  • Competitive hourly rate.
  • 401(k) company match that vests immediately upon participation.
  • Generous paid time off and additional sick leave.
  • Comprehensive health and wellness benefits, with options at $0 monthly, effective the first day of employment.
  • Up to 85% discount on subscriptions to HelloFresh meal plans, including HelloFresh, Green Chef, EveryPlate, and Factor_.
  • Access to Employee Resource Groups open to all employees, including groups pertaining to BIPOC employees, women, veterans, parents, and LGBTQ+ employees.
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company.
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