Control Systems Technician

HelloFresh • Phoenix, AZ

14h

About The Position

The Control Systems Technician works with the maintenance team to maintain and repair conveyance, automation, and facilities equipment, supporting operational uptime and improving system reliability. The role serves as a resident expert in controls, PLCs, communication protocols, and automation. The scheduled shift is Sunday through Wednesday, 6:00 AM to 4:30 PM. The role may require business travel of up to 10%.

Requirements

• 4–6 years of experience with conveyors, automation, robotics, PLC troubleshooting or programming, and communication protocols such as Profi, DeviceNet, and Ethernet TCP/IP.
• Advanced understanding of PLCs and automated processes.
• Advanced computer skills.
• Ability to read and understand drawings, schematics, and diagrams.
• In-depth experience with PLCs, HMIs, and VFDs, including programming, troubleshooting, repair, and maintenance.
• Ability to travel as necessary for business, up to 10%.
• High school diploma or equivalent.
• Excellent follow-through, judgment, and common sense.
• A “make it happen” attitude.

Nice To Haves

• Associate degree in electronic technology or equivalent.

Responsibilities

• Maintain compliance with safety, food safety, and security standards.
• Perform preventive maintenance and routine inspections on assigned automation, robotics, and control panels.
• Troubleshoot assigned out-of-service equipment, correct issues, serve as an escalation point for lower-level technicians, and escalate to leadership or vendors when needed.
• Document work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
• Mentor maintenance personnel and develop their skills and knowledge in automation, controls, and robotics.
• Lead root cause analysis of major downtime events and network-wide root cause analysis for technical issues.
• Partner with engineering on commissioning new control systems.
• Audit vendor work and provide leadership with feedback on work quality and SLA performance.
• Write or modify preventive maintenance plans to standardize them across the network and improve effectiveness.
• Perform assigned building project work.

Benefits

• 401(k) company match that vests immediately upon participation.
• Generous PTO and additional sick leave.
• Comprehensive health and wellness benefits, with options at $0 monthly, effective on the first day of employment.
• Up to 85% discount on HelloFresh meal-plan subscriptions, including HelloFresh, Green Chef, EveryPlate, and Factor_.
• Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED