Control Room Operator
About The Position
The Minnehaha County Sheriff's Office invites applications for Control Room Operators. Our Control Room Operators serve as an integral part of the correctional team working in the control room and front desk areas of the Jail. This position offers the opportunity to learn the inner workings of a Jail by working in a secure location away from direct contact with inmates. No prior experience is required to be a Control Room Operator; all training is provided. The next new hire class starts on August 24, 2026. This position can be an excellent kick start to a career in corrections and law enforcement!
Requirements
- High school diploma or GED and one year of recent experience operating computers, accurately and rapidly.
- Comparable combination of education and experience may be considered.
- Must successfully complete pre-employment background process.
- Ability to multitask and perform detail-oriented responsibilities.
- Must maintain ability to be a credible witness in court.
- Effective verbal and written communication.
- Ability to build and maintain positive, collaborative relationships with colleagues, other agencies, and the public.
- Present a professional appearance and communicate with others in a respectful and approachable way.
Nice To Haves
- Associate or bachelor’s degree in criminal justice.
- Experience working in security or corrections.
- Knowledge of legal terminology.
Responsibilities
- Keeping eyes on the pulse of the facility by monitoring cameras, doors, radios, and security systems to ensure everything stays secure and runs efficiently.
- Being the go-to voice for the public, visitors, and partner agencies, delivering clear answers and helpful guidance when they need it most.
- Coordinating professional and video visits.
- Managing keys, radios, and sensitive equipment with precision, making sure the right tools are always accounted for and in the right hands.
- Overseeing movement throughout the facility and stepping in to prevent unauthorized access or unsafe situations.
- Supporting officers behind the scenes by keeping rounds on schedule, watching for potential issues, and coordinating quick responses when help is needed.
- Handling bonds, warrant payments, and financial transactions with a high level of accuracy.
- Processing warrants, detainers, and legal documents that keep facility operations aligned with law enforcement and court requirements.
- Running essential database checks to verify information, identify risks, and help maintain a secure environment.
- Managing property releases and incoming items with care and attention to detail.
- Keeping detailed logs that ensure clear communication, strong accountability, and smooth handoffs between shifts.
- Staying sharp during emergencies by coordinating responders, initiating safety protocols, and keeping people informed when seconds matter.
- Maintaining a clean, organized, and professional front desk and control room environment.
- Pitching in with additional tasks that keep operations running efficiently and support the team’s success
Benefits
- Generous PTO
- Extended Sick Leave
- Medical/Dental/Vision/Life Insurance
- Retirement through state pension plan - that means lifetime income provided THROUGHOUT retirement!
- Confidential counseling sessions
- Access to financial resources
- Access to legal advisors
- Work and lifestyle support
- Educational resources
- Onsite workout facility
- Gym reimbursement
- Wellness challenges
- Health and fitness education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
