Control Room Manager

Intersect

8d • $221,000 - $260,000 • Hybrid

About The Position

As part of Intersect Power’s Operations team, you’ll build and lead a critical component of the company’s operational execution capability. The Control Room Manager will establish and oversee the Integrated Operations Center (IOC) in Austin, Texas, creating a 24/7 control room organization responsible for the safe, reliable, and compliant operation of a growing utility-scale portfolio of solar, wind, battery storage, and gas generation assets.
This is a unique opportunity to build a control room operation from the ground up. You’ll recruit, train, and develop a team of NERC-certified operators while creating the systems, processes, and culture that support high-performance operations. Working closely with Field Operations, Technical Services, Reliability & Commissioning, Asset Management, Trading, and executive leadership, you’ll translate operational strategy into real-time execution that supports grid reliability, market compliance, and asset performance.
This role is based in Austin, Texas and supports a 24/7 operating environment.

Requirements

• 8+ years of experience in utility-scale power generation, centralized control room operations, transmission operations, or related operational environments.
• 5+ years of direct leadership experience managing control room personnel, rotating shift teams, or other continuous operations organizations.
• Demonstrated success building, scaling, or significantly transforming operational teams, programs, or processes.
• NERC Reliability Coordinator (RC), Generation Operator (GOP), or equivalent certification required.
• Experience supporting utility-scale solar, wind, battery energy storage systems (BESS), gas generation assets, or comparable generation technologies.
• Strong understanding of real-time grid operations, dispatch execution, reliability standards, and operational risk management.
• Experience developing training programs, qualification matrices, standard operating procedures, and operational readiness processes.
• Ability to lead effectively during emergency events and make sound decisions in dynamic, high-pressure situations.
• Proven ability to collaborate across highly matrixed organizations and influence stakeholders across multiple functional disciplines.
• Strong communication, coaching, and team development skills.
• Commitment to operational excellence, accountability, safety, integrity, and continuous improvement.

Nice To Haves

• ERCOT Operator Certification strongly preferred.

Responsibilities

• Build and Scale the Integrated Operations Center: Lead the development and stand-up of Intersect’s Integrated Operations Center, establishing the operational foundation for a new 24/7 control room organization.
• Recruit, hire, onboard, and develop Shift Supervisors, Operators, and operational specialists to support continuous operations.
• Design and implement training programs, qualification pathways, operating procedures, and readiness assessments to prepare operators for NERC and ERCOT responsibilities.
• Establish a culture of operational discipline, accountability, teamwork, and continuous improvement across the control room organization.
• Lead Real-Time Fleet Operations: Provide day-to-day leadership of a 24/7 control room responsible for monitoring and operating utility-scale solar, wind, battery storage, and gas generation assets.
• Oversee the accurate execution of dispatch instructions, ancillary service deployments, curtailments, and other real-time operational directives.
• Ensure continuous situational awareness across the fleet and coordinate rapid response to changing operating conditions.
• Manage operational workflows supporting both directly controlled and remotely coordinated generation assets.
• Drive Reliability, Compliance, and Grid Operations Excellence: Maintain compliance with applicable NERC reliability standards, ERCOT operating requirements, and regional market protocols.
• Ensure operational procedures, documentation, and operator practices support regulatory readiness and audit requirements.
• Maintain and enforce clear operational controls that preserve the separation between reliability-focused dispatch activities and commercial trading functions.
• Support continuous improvement initiatives that strengthen operational performance and control room effectiveness.
• Serve as Incident Commander During Critical Events: Lead operational response efforts during grid disturbances, forced outages, equipment failures, and security-related incidents.
• Coordinate emergency communications and escalation procedures with internal stakeholders, off-takers, market operators, and leadership teams.
• Direct operational decision-making during high-pressure events to support personnel safety, asset reliability, and grid stability.
• Oversee event documentation and operational data collection to support post-event analysis and corrective actions.
• Enable Cross-Functional Operational Execution: Partner closely with Field Operations teams to coordinate switching activities, maintenance execution, lock-out/tag-out procedures, and operational planning.
• Collaborate with Reliability & Commissioning and Technical Services teams to execute maintenance strategies and address performance issues.
• Ensure operational data is accurately captured and communicated to support warranty claims, asset performance evaluations, and commercial obligations.
• Serve as a key operational partner across Asset Management, Trading, Engineering, and executive leadership teams.

Benefits

• 100% premium coverage for you and your dependents on medical, dental, and vision
• Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year)
• Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning and family care support through Carrot and Maven
• Free access to Spring Health, including 5 free therapy and psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+
• $150 monthly food stipend
• $150 monthly reimbursement for cell phone and internet
• pet insurance allowance
• full home office setup
• free access to UrbanSitter with $625 in quarterly company-paid credits
• ActiveHero
• One Medical

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed