Control Manager - Vice President

JPMorgan Chase & Co.•New York, NY

About The Position

As a Vice President – Control Manager supporting the Data & Analytics (D&A) Product & Platform team, you will support risk and control environment related to D&A product management, ensuring adherence to the firm’s Compliance & Operational Risk Evaluation (CORE) Program. You will support D&A Product Management embed robust product management practices and controls, manage Risk Assessment Structures (RAS) within the CORE system, strengthen compliance with firmwide Policies and Standards, and engage the Data & Analytics Control Manager community of practice. You will partner closely with the broader CDAO Control Management team and D&A business/control partners to effectively manage the operational risk environment for D&A products and platforms.

Requirements

Bachelor’s degree or equivalent experience.
Financial services experience in controls, or information security, audit, quality assurance, risk management, or compliance; strong understanding of the three lines of defense model.
Solid understanding of Compliance and Operational Risk Management frameworks.
Sound judgment in risk assessment, work prioritization, senior leader engagement, and change management.
Experience supporting cross-functional initiatives to analyze, design, and implement best practices.
Proven experience leading cross-functional teams to analyze, design, and implement best practices.
Strong understanding of banking risk frameworks, including the three lines of defense, compliance, conduct, and operational risk.
Proficient in Microsoft Office Suite, with the ability to create impactful executive presentations highlighting opportunities and recommendations.
Experience with AI and machine learning analytics risk management, including model risk, generative AI, and data governance.
Excellent communication and collaboration skills, with the ability to influence business leaders and build strong relationships.

Nice To Haves

Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making
Process analysis / design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation
Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
Understanding root cause / identifying control breaks
Developing timely and sustainable solutions including automation, data analytics, machine learning
Analyze metrics for emerging risk
Writing Action Plans, Procedures and Change Management

Responsibilities

Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
Ensure key controls described in relevant AI/ML analytics and data governance related Standards and Policies are reflected in CDAO CORE content, and where appropriate, across LOB/CFs – leveraging strong knowledge of the CORE platform
Engage D&A Product partners to review and understand key processes & practices, strengthen risk & control identification, support control testing (conducted by the Testing Center of Excellence (TCoE)), and drive rigorous issue management (in case of control breaks or gaps)
Develop relevant control management document(s) in partnership with business and control partners
Support community of practice for AI/ML Analytics and data governance related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration
Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
Support CDAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable
Lead by example, with exemplary personal and professional attributes. Inspire confidence in staff as well as key business and control partner.