Control Manager - Senior Associate
About The Position
Join a global Wholesale Lending Services team that supports lending products end-to-end across multiple lines of business. You’ll help shape a proactive risk and control culture by turning program data into clear insights, strengthening governance, and enabling leaders to make confident, timely decisions. As a Control Management CORE Governance & Reporting Lead in Wholesale Lending Services, you will support the governance, reporting, and continuous improvement of the Control & Operational Risk Evaluation (CORE) program. You’ll partner with stakeholders across the organization to ensure data quality, align to firm expectations, and deliver executive-ready insights that help prevent, detect, and monitor operational, regulatory, and reputational risks.
Requirements
- Bachelor’s degree or equivalent practical experience
- Experience in financial services, with exposure to controls, audit, quality assurance, operational risk management, or compliance
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Visio)
- Strong analytical and critical-thinking skills, with high attention to detail and ability to synthesize large datasets
- Excellent written and verbal communication skills, including the ability to influence senior stakeholders
- Demonstrated ability to build partnerships and collaborate effectively across teams
- Ability to manage competing priorities in a fast-paced, results-driven environment
- Must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
Nice To Haves
- Experience using the Control & Operational Risk Evaluation (CORE) system
- Strong networking, relationship-building, and stakeholder management skills
Responsibilities
- Oversee CORE governance for Wholesale Lending Services, ensuring alignment to firmwide expectations and strategic initiatives
- Coordinate collection, aggregation, reporting, and analysis of CORE program data
- Review and interpret program-related data to identify themes, trends, and actionable insights
- Identify process improvement opportunities and drive efficiencies through clear feedback and practical solutions
- Develop high-quality presentations and materials for management and stakeholder forums
- Serve as a CORE subject matter expert and primary point of contact for the Wholesale Lending Services controls community
- Promote a proactive risk and control culture supported by consistent evaluation practices and effective change management
- Support program strategy execution, including data quality controls and adherence to applicable service-level expectations
- Prepare data and analysis to support executive-level annual assessment activities
- Adapt quickly to a changing environment by assessing impacts, prioritizing work, and responding effectively to new needs
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- A retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Senior
