Control Manager - Senior Associate

JPMorgan Chase & Co.•Columbus, OH

14h

About The Position

Join our team as a Control Management Associate and help drive a disciplined, sustainable control environment across the business. You will partner with stakeholders to identify and remediate control gaps, ensuring robust risk management practices. This role offers opportunities for professional growth, collaboration, and meaningful impact on the firm’s risk culture. At JPMorganChase, you’ll be empowered to develop your skills and contribute to a proactive, resilient business environment. Be part of a team that values innovation, accountability, and continuous improvement. As a Control Manager Associate, you will perform ongoing analysis of the business’s risk and control environment to identify significant gaps and weaknesses. You will ensure controls are properly designed and operating effectively, supporting a proactive risk and control culture. Your responsibilities include real-time control issue detection, escalation, root cause analysis, and remediation. You will assist in top-down risk analysis and partner with the business to ensure timely issue resolution. Your work will help maintain a disciplined end-to-end control environment.

Requirements

Bachelor’s degree or equivalent experience
Minimum 3 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance
Subject matter expertise in a relevant business-related function or operation
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong analytical and problem-solving skills
Ability to work collaboratively with diverse teams
Excellent communication and interpersonal skills
Ability to manage multiple tasks and priorities effectively
Commitment to continuous learning and development
Experience in risk and control analysis, issue escalation, and remediation
Attention to detail and ability to synthesize complex information

Nice To Haves

Experience in operational risk management or compliance
Familiarity with Risk & Control Self-Assessment processes
Advanced proficiency in data analysis and reporting tools
Experience in process improvement initiatives
Ability to adapt to new tools and technologies
Experience in financial services industry
Strong organizational skills

Responsibilities

Evaluate and perform end-to-end analysis of the business’s risk and control environment in partnership with stakeholders
Identify significant gaps and weaknesses, determine root causes of control breaks, and escalate issues with urgency
Ensure controls are properly designed and operating effectively, supporting a proactive risk and control culture
Leverage proven evaluation strategies and sound change management protocols
Perform ongoing analysis of program-related data (e.g., KRI/KPI) and develop ad-hoc reports to support business programs
Assist with development of Risk & Control Self-Assessment mapping and documentation
Participate in end-to-end process walkthroughs and deep dives with assigned business units
Support remediation efforts to address control issues in a timely manner
Collaborate with business partners to strengthen risk management practices
Contribute to continuous improvement initiatives within the control environment
Communicate findings and recommendations clearly to stakeholders