Control Manager – Business Management - Associate

JPMorgan Chase & Co.•Plano, TX

About The Position

This role provides an exciting opportunity to work closely with the senior leadership team across Consumer & Community Banking Controls on strategic initiatives and functional objectives. As the Control Manager – Business Management Associate within the Consumer & Community Banking Control Management team, you will lead and support the execution of strategic priorities and the functional Controls agenda across the Consumer & Community Banking Control Management organization. In this role, you will coordinate and manage key executive projects and reporting for the Consumer & Community Banking Chief Control Officer, their leadership team, and the Consumer & Community Banking Chief Executive Officer, ensuring alignment and effective delivery of critical initiatives.

Requirements

Mimimum 4 years of financial services experience in Communications, Strategy, Controls, Audit, Risk Management, or Compliance
Broad professional and operational knowledge of CCB businesses, operations, policies, procedures, risk, and controls
Exceptional oral and written communication skills, with the ability to collaborate and influence stakeholders at all levels
Demonstrated ability to deliver impactful presentations and engage effectively in one-on-one interactions, with meticulous attention to detail and outstanding follow-through
Strong sense of urgency and organization, providing high-level support to senior leadership
Proficiency in PowerPoint, LLM, Excel, and Word, with the ability to develop compelling executive presentations that drive direction and initiatives
Ability to craft clear, compelling narratives that communicate priorities, initiatives, and updates to senior leadership
Excellent strategic vision, understanding business and industry direction, and able to motivate and influence others at all levels
Creative and forward-thinking, capable of driving and influencing future engagement initiatives
Proven track record of delivering executive-level projects and complex business initiatives
Experience leveraging data, analytics, and AI tools to develop insightful reports and compelling narratives using advanced reporting tools

Responsibilities

Manage high-priority initiatives/projects to resolve diverse problems
Gather, synthesize, analyze and present project data and findings that influences action and gives insights into the department (e.g., CEO Functional Business Review)
Develop impactful presentations for internal and external audiences
Execute creative analyses and provide insight to identify issues and arrive at recommendations
Collaborate with a centralized team of business support that covers key Control Management reporting and programs
Partner closely with the Communications team to coordinate integrating the latest tools and advancements in internal communications strategy and execution for the department
Apply structured problem-solving and design thinking to address top strategic priorities
Develop a detailed understanding of current-state Control Management processes and procedures, identify weaknesses, gaps, opportunities for improvement and propose innovative business solutions required to increase efficiency
Build and foster strong partnerships with cross functional teams (i.e. HR, other LOB / Firmwide Control Management, Risk, Compliance, and Internal Audit) to support key facets of the CCB control environment and objectives