Control Center Operator I (Production Operations)

San Antonio Water System•San Antonio, TX

1d•Onsite

About The Position

The Control Center Operator I is an entry-level position responsible for monitoring and operating pumping equipment for potable, recycled wastewater and lift station systems at defined parameters to ensure uninterrupted quantity, quality and pressures for domestic, fire, and recycled water use. Monitors pumping methods, valve activity, tank levels, treatment process analyzers and other system operational strategies.

Requirements

High school or GED.
One year experience in the groundwater, recycled, distribution or similar work environment.
TCEQ Class "D" Water Operator License within 6 months and Class "C" Groundwater Treatment Operator License within 12 months of hire.
Ability to report to work on time, maintain a good attendance record, and work all designated work schedules.

Nice To Haves

TCEQ, Class "B" Groundwater Treatment Operator license.
Basic understanding in the use of dispatching systems, word processing, Excel spreadsheets and multiple database software applications.
General Knowledge of Production and Distribution Systems; various mapping systems and work order system.
Ability to use the two-way radio communications systems.
Ability to work effectively in a team environment, coordination with technicians, internal and external customers, consultants, management, and regulatory agencies.
Ability to establish and maintain effective working relationships with internal and external contacts.
Ability in the use of dispatching systems and Microsoft software applications.

Responsibilities

Monitors system pressures by reviewing historical data, pump performance, system hydrology, and customer demand, matching them with appropriate pumping schemes.
Identifies criticality of emergency situations, under supervision makes decisions and communicates with first responders, supervisors and emergency personnel, and assists in making decisions to determine further action, prioritizes problems according to severity.
Receives requests for potable water, and reuse system repair isolations, evaluates and assists in making decisions to determine further action.
Identifies equipment failures, initiates work orders for emergency and corrective repairs.
Notifies technicians of needed repairs in a manner appropriate for the severity of the problem.
Dispatches on-duty and on-call personnel as necessary to address problems.
Learns the process and makes entries on records, activity logs and lists of equipment readiness to coordinate pump activity with main breaks, emergency shutdowns, construction projects and pressure zone changes.
Informs other operators about ongoing problems and operational issues.
Calculates basic level mathematics.
Establishes and maintains effective working relationships and public relations.
Performs other duties as assigned.