Contracts Manager

JLL•Arlington, VA

1d•$126,600 - $155,000•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Contracts Manager at JLL, you will be responsible for consistently delivering quality contracts through comprehensive review, cross-functional alignment, and prioritized workflows while ensuring compliance with Client policies and procedures across the EMEA (Europe, Middle East, and Africa) Region. This business-oriented role combines contract lifecycle management with risk mitigation expertise, requiring you to draft, review, and negotiate a wide range of agreements while working with cross-functional partners including risk, legal, tax, and business stakeholders. While you will collaborate with legal teams, this position focuses on operational contract management rather than providing legal counsel. You will play a crucial role in JLL's commitment to shaping the future of real estate for a better world by maintaining centralized contract management applications, conducting training sessions on best practices, and providing instrumental support to project teams throughout the contract lifecycle to ensure expeditious review and execution of agreements. IMPORTANT NOTE: This is a business-focused contract management position, NOT a legal role. We are seeking candidates with procurement, operations, and business contract management experience rather than legal professionals or attorneys.

Requirements

Bachelor's degree or equivalent education in business, operations, procurement, or related field (legal background not required)
7-10 years of prior experience in procurement, procurement operations, negotiations, contract management, or related business fields
Clear understanding of contract types, composition, use, impact, and scope review from a business operations standpoint
High level of critical thinking and problem-solving with ability to work autonomously
Ability to manage multiple priorities and deliver results in fast-paced environment
Highly collaborative with strong interpersonal skills and excellent customer service track record
Excellent verbal and written communication skills with professional communication abilities.

Nice To Haves

Experience in facility management services and design/construction contract management
Background in risk mitigation and contract compliance management in operational settings
Experience with centralized contract management applications and reporting systems
Training and development experience in contract management best practices
Familiarity with international contract negotiations and cross-functional team collaboration
Advanced proficiency in contract lifecycle management processes.

Responsibilities

Lead oversight of entire contract lifecycle from negotiation and execution to renewal and termination while working with cross-functional partners including risk, legal, tax, and business stakeholders
Draft, review, and negotiate wide range of agreements in local and international contexts including customer framework agreements, work orders, and contract amendments from a business operations perspective
Identify and mitigate potential risks in contract terms and conditions for facility management services and design and construction contracts through business analysis rather than legal interpretation
Ensure compliance with Client standards and legal/regulatory requirements for contract renewals, amendments, and terminations while maintaining centralized contract management applications
Conduct training sessions for staff on contract management best practices and continuous improvement techniques
Provide support and guidance to project teams during contract lifecycle to ensure expeditious review and execution of agreements
Report on and improve key metrics as provided by leadership while maintaining visibility and operational excellence through contract management systems.