Contracts and Compliance Manager

AgeSpanLawrence, MA
$97,000 - $100,000Hybrid

About The Position

AgeSpan has been supporting individuals' desires to make their own decisions, secure their independence, and remain living independently in the community since 1974. The agency is a thought-leader and nationally known generator of new ideas, welcoming creativity and employee ideas. It is an outstanding place to work, offering a stimulating, friendly, and collaborative environment with competitive salaries, generous vacation time, and an excellent work/life balance. AgeSpan values diversity and encourages career growth. The agency offers a supportive, collaborative, and encouraging culture that values diverse perspectives and backgrounds, with a focus on innovation and opportunities for employee development. A satisfying balance between work and personal life is provided through a flexible workplace, generous paid time off, and wellness programs.

Requirements

  • Bachelor's degree in public administration, nonprofit management, business, or related field; or equivalent experience.
  • 3-5 years experience in contract administration, compliance monitoring, quality assurance, preferably in a non-profit or public sector environment.
  • Strong understanding of regulatory compliance, contract language, and reporting practices.
  • Experience with contract management systems and process development strongly preferred.
  • Excellent communication, analytical thinking and problem-solving skills.
  • Ability to manage multiple projects, deadlines, and stakeholders with attention to detail.
  • Ability to analyze statistical data.
  • Ability to work collaboratively as part of a team.
  • Microsoft Office Application skills.

Nice To Haves

  • Experience with contract management systems and process development

Responsibilities

  • Manage contract lifecycle including review, execution, amendments, renewals, and close-out
  • Maintain contract records, databases, and documentation with accuracy and confidentiality
  • Compliance with HIPAA and other state and AgeSpan internal confidentiality requirements
  • Oversee AGE program related contract changes in A&D
  • Management of rate database for AGE funded programs
  • Collaborate with contract business leads regarding contractual expectations, deliverables, timelines, and reporting requirements
  • Coordinate with finance, programs, and leadership to align contract budgets, invoicing, and compliance needs
  • Manage the vendor contracting and contract amendment processes.
  • Support the Provider network RFP process
  • Management of Contract reporting
  • Attend ASAP Contract Manager meetings and/or other related meetings
  • Attend bi-monthly internal Integrated Operations Committee meetings
  • Ensure agency adherence to federal, state, local, and funder regulations
  • Provide guidance, training, and support to staff on contract requirements and compliance practices
  • Maintain file records in accordance with EOEA regulations regarding Home Care standards and indicators for the Procurement Process (PI 90-27).
  • In collaboration with HR, maintain a centralized system for tracking policies and compliance with staff acknowledgement of new and revised policies
  • Partner with program leadership to strengthen operational efficiency and contract performance
  • Recommend improvements to contract management systems, workflows, and tracking tools
  • Collaborate with the Provider Relations Manager to support internal compliance reviews and external monitoring or audits.
  • Provide data related to contract reporting

Benefits

  • Flexible schedule and hybrid work opportunities
  • Competitive salaries
  • Healthcare (medical, dental)
  • 403b Retirement Plan with agency match
  • 20 Vacation Days
  • 12 Sick Days
  • 12 Paid Holidays
  • Social Work Licensing Program
  • License Renewal Paid by agency for RN's and Social Workers
  • Mileage reimbursement
  • Free parking
  • Employee Referral Bonuses
  • Employee Assistance Program
  • Tuition Remission Program
  • Commitment to promoting within
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