Contracting Team Lead

Montech Inc.•Red Lake, MN

4d•Onsite

About The Position

Montech Inc. is seeking a Contracting Team Lead to provide support to the U.S. Department of the Interior, Bureau of Indian Affairs, Division of Human Services, Red Lake Nation. The role provides overall leadership, supervision, and operational oversight for the child welfare contract workforce supporting the BIA Red Lake Agency. As Montech’s primary point of accountability, the Team Lead ensures services comply with applicable policies, procedures, and performance standards while supporting children and families involved in the child welfare system. The position oversees workload management, quality assurance, performance monitoring, onboarding and training, critical incident response, and stakeholder coordination. The position is on-site at the BIA Red Lake Agency in Red Lake, Minnesota, with work also conducted from satellite offices on the Red Lake Reservation and in the field throughout the Reservation. Travel to off-reservation placements, courts, and trainings is required as needed. Personnel work 40 hours per week between 7:30 a.m. and 7:30 p.m., Monday through Friday. Each shift consists of eight paid hours and a 30-minute unpaid lunch. Weeknight and weekend on-call support is needed as required.

Requirements

Master of Social Work (MSW) from a CSWE-accredited program.
At least 5 years of child protection or child welfare experience.
At least 2 years supervising child welfare staff.

Nice To Haves

Experience with tribal communities and ICWA.

Responsibilities

Supervise all contract personnel and assign and balance caseloads based on case complexity in coordination with the BIA Social Services Program Manager.
Approve contractor leave and timesheets, request overtime approval as required, set staggered shift schedules, and manage the on-call rotation to ensure continuous Priority 1 coverage.
Provide regular case consultation to Administrative Support/Intake Workers, Response Workers, and Child Welfare Case Workers, including immediate consultation on high-risk field decisions and after-hours situations.
Conduct first-level quality reviews of intakes, safety and risk assessments, investigative findings, case plans, and court reports for completeness, accuracy, and compliance before submission to the BIA Social Services Program Manager; return deficient work for correction.
Maintain review independence when serving as relief coverage on investigations.
Track performance standards and backlog-reduction progress, identify emerging issues, and prepare Monthly Status and Performance Reports and corrective action plans.
Ensure critical incidents, missing child reports, and human trafficking concerns are escalated immediately, and support preparation and submission of Critical Incident Reports within required timeframes.
Serve as the primary liaison between the contract workforce and the BIA Social Services Program Manager, COR, OMBI, CPT, MDT, Red Lake Nation Tribal Court, law enforcement, and the Nation’s licensing and ICWA programs.
Monitor staff workload and secondary trauma concerns and connect personnel with Employee Assistance Program resources and other wellness and self-care supports.
Ensure new personnel complete required initial training and are prepared before assuming independent duties.
Oversee company payment cards used for emergency placement purchases, including card assignment, sign-out tracking, receipt collection, and monthly reconciliation.
Lead case transfers, knowledge-transfer activities, and phase-down planning, including handoffs to the Midwest Region and the Nation.
Participate in the investigative on-call rotation as needed to cover leave, holidays, and staffing gaps; respond in person as a second responder when required and assist the team to ensure uninterrupted contract performance.