Contracting Specialist

Integrity•Harrisburg, PA

About The Position

Responsible for processing new contracting paperwork for agents. Responsible for all agent support regarding contracting and contracting process. About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Requirements

Processing new contracting paperwork for agents.
Agent support regarding contracting and contracting process.

Responsibilities

Processing contracting paperwork with the applicable carrier through the carrier’s portal or preferred method of submission.
Saving new contracts for processing to the Inbound Licensing Folder.
Scrubbing inbound contracts to ensure each is complete and correct.
Verifying necessary documentation is included and attached.
Verifying hierarchy is appointed and works with the upline if additional contracting is needed.
Following up on any outstanding issues if applicable regarding the contracting.
Providing customer service to agents via phone, email and in person as necessary.
Creating Service Requests (SRs) as needed to track and handle agent issues.
Communicating with carriers to resolve agent issues.
Providing full circle customer service to verify agent issues are properly and thoroughly addressed.
Assisting with processing New Business applications as necessary.
Assisting with additional agent support as necessary.
Keying application information into appropriate carrier website.
Training new hires, temporary employees, and cross-training current staff as needed.
Handling special projects as needed.
Performing miscellaneous duties as assigned by manager and team leads.