Contracting, Data & Operations Legal Analyst

Equinix•Toronto, ON

About The Position

Equinix's dynamic growth trajectory keeps us focused, flexible, and constantly learning. Our strong relationships with our internal clients, fueled by our solution-driven orientation and creative yet practical advice, bring us to the table early and often and lead to engaging and rewarding work directly in support of Equinix’s overall business objectives. Our global legal department may span four continents, but we are One Legal - a true team working together across borders in support of our shared strategic objectives. We work hard but take time to celebrate our accomplishments and enjoy the highly valued collegial “team first” culture we have created. As part of the Global Legal Operations and Strategic Services (GLOSS) team, the Analyst – Contracting Data & Operations (CLM) supports the technology, data, and process foundations that enable Equinix Legal to operate at scale. This role partners closely with Legal, the Digital & Innovation Office (DIO), Data & Analytics, and external providers to support enterprise Legal Technology systems—most notably Contract Lifecycle Management (CLM)—from design and deployment through adoption and continuous improvement. The Analyst plays a hands-on role in maintaining trusted contracting data, supporting Legal Technology initiatives, documenting standard processes, and identifying opportunities for automation, including the use of artificial intelligence. This position requires strong collaboration, analytical thinking, and the ability to balance multiple priorities in a fast‑moving, global environment. Equinix operates the world’s digital infrastructure—and Legal plays a critical role in enabling that mission. This role sits at the intersection of Legal expertise, technology, and data, helping Legal teams work more efficiently, consistently, and transparently. By ensuring Legal systems are reliable, data is accurate, and processes are well‑designed and documented, this role directly supports better decision‑making, stronger contracting outcomes, and scalable growth. As part of GLOSS, the Analyst contributes to Legal’s digital transformation and helps shape how technology and data power the contracting lifecycle at Equinix.

Requirements

Proven years of experience in a Legal Operations, Legal Technology, IT, or related business systems role
Bachelor’s degree in Business, Information Systems, Legal Studies, or a related field, or equivalent practical experience
Experience supporting business systems or technology platforms in an enterprise environment
Demonstrated ability to gather, document, and analyze business or system requirements
Experience documenting processes, procedures, and workflows in a clear and structured manner
Strong analytical and problem-solving skills, with the ability to identify issues and recommend practical solutions
Ability to manage multiple priorities and support concurrent initiatives in a fast-paced environment
Experience working directly with business stakeholders, Legal teams, IT teams, or cross-functional partners
Strong written and verbal communication skills, with the ability to translate business needs into actionable outcomes
Proficiency with common enterprise tools such as Microsoft 365 (Excel, PowerPoint, Word, Outlook) and collaboration or work management platforms (e.g., SharePoint, Jira, Smartsheet, or similar)

Responsibilities

Support contracting platforms, diagnosing system issues, and partnering with DIO for timely resolution
Configure and maintain user roles, permissions, and security settings across Legal systems
Support system implementations, enhancements, deployments, and user acceptance testing (UAT)
Maintain and administer contracting data, records, templates, and system content within CLM and related tools
Partner with Legal subject matter experts to manage template standards, approvals, and updates
Support compliance with data and records governance policies and controls
Create, maintain, and continuously improve standard operating procedures (SOPs), workflows, and system documentation
Document current‑state and future‑state business processes, identifying gaps and improvement opportunities
Support process automation initiatives, including AI‑enabled capabilities where appropriate
Gather and analyze business requirements; collaborate with DIO, business partners, and vendors to recommend practical solutions
Produce metrics and routine reports measuring adoption, usage, and process effectiveness
Partner with Data & Analytics teams to define reporting needs and develop actionable insights
Support training materials and adoption strategies to increase awareness and effective use of Legal tools
Work closely with Legal and cross‑functional partners to understand needs, objectives, and operational challenges
Apply analytical and problem‑solving skills to resolve issues and support continuous improvement