Contract Specialist

Element Materials Technology•Fairfield, OH

3d•$20 - $25•Onsite

About The Position

Element Materials Technology is hiring a Contract Specialist to join its team in Fairfield, Ohio. The role supports contract and quotation work, customer service, invoicing, subcontract purchasing, and administrative data processing. It includes proofreading and updating contracts and legal documents, researching legal guidelines, and helping ensure company compliance. The specialist also works with clients and internal departments to resolve issues, provide updates, and support proposals and sales activities.

Requirements

Three years of customer service experience; quoting experience is strongly preferred.
Ability to read and interpret customer quotes, contracts, marketing materials, and customer testing specifications.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to calculate figures and amounts such as discounts, interest, commissions, and proportions, and apply basic algebra and geometry.
Ability to solve practical customer problems.
Ability to interpret instructions, data, and details provided in written, oral, diagram, or schedule form.
Valid driver's license and an acceptable driving record under Element's policy.
Proficiency in Microsoft applications, including Dynamics AX and CRM, Word, and Excel.
Ability to remain calm under deadline pressure and while managing multiple priorities.
Well-developed oral and written communication skills, strong interpersonal skills, and ability to foster open communication based on mutual respect.
Ability to interface with clients, determine their requirements, and support winning new work and proposal development.

Nice To Haves

Experience in interpreting testing procedures and requirements.
Quoting experience.

Responsibilities

Proofread contracts, proposals, and legal documents to ensure language is clear, accurate, and appropriate.
Handle straightforward quotation enquiries for standard products and services, using standard price lists to obtain pricing and lead times.
Work with departments to resolve issues.
Process sales invoices and quotations, and provide status reports to clients.
Respond to requests for information, including shipping and delivery dates, when applicable.
Use the CRM tool to record activities; maintain accurate contact details, remove duplicates, add new information, and enter accurate call and visit logs.
Build and maintain knowledge of Element Materials Technology service offerings and participate in training and coaching opportunities.
Ensure compliance with company policies, including terms and conditions, trade compliance, treatment of others, code of conduct, and employee handbook requirements.
Adhere to applicable safety, environmental, and corporate governance laws.
Update contract templates to reflect new policies.
Research legal guidelines and help ensure company compliance.
Aid invoicing and collection efforts at the laboratory level.
Create purchase orders for goods or subcontract services that meet organizational quantity and quality expectations.
Evaluate and negotiate contracts with subcontract vendors.
Ship material for subcontract projects.
Maintain the subcontract tracker and provide status updates to project coordinators.
Assist with data processing as needed.
Interface with clients, help win new work, determine client requirements, and help develop proposals, including cost estimates, work plans, and terms and conditions.