Contract Sales Specialist

THE BARDSTOWN BOURBON COMPANY LLC•Bardstown, KY

5d•Onsite

About The Position

This is a professional entry-level role in our contract sales department supporting our collaborative distilling and bottling programs. This role is a good fit for someone who wants to develop their career in the area of sales, marketing, project management or many other exciting career paths. You will not get bored in this environment with multiple lines of business and exciting growth.

Requirements

GED/High School diploma required
Microsoft Office Suite experience with intermediate capabilities in Word, Excel, Powerpoint and Outlook
Strong organizational skills
Strong communication skills both verbal and written

Nice To Haves

college degree a plus, however will consider related work experience
Salesforce experience or CRM a plus
Customer service experience a plus

Responsibilities

Enter new leads and contacts into Salesforce.
Enter new contracts and all pertinent information
Manage all templates – copying necessary parties from each department
Quarterly meetings with Docusign rep
Update existing contracts from distilling schedule, bottling schedule
Work with Finance, Contract Sales, and Operations to ensure the appropriate fields are set up in Salesforce
Continuously ensure all accounts, opportunity, and product information is up-to-date
Build Salesforce reports
Act as tier-1 support (new account setups, login issues, old account deactivations, and escalation to 10K, our Salesforce integrator.)
Meet with Customer Support Manager monthly for new buildouts, projects, and backend support
Submit weekly reports to the C-Suite for Week over Week/Year over Year sales targets for bulk sales, new fill and bottling sales
Keep Bulk Sales Log updated with potential customer bulk sales
Ensure OneDrive Customer Contracts Files are organized
Create monthly, customer-facing inventory reports
Serve as first contact for customer requests
Connect customers to other Bardstown Bourbon Company and Green River Distilling teams for various requests (Ex. Inventory reports, scheduling questions, sample requests, requests for barrel shipments, hospitality requests, etc.)
Utilize Outlook Scheduling assistant to Schedule Teams meetings with new leads and existing customers; for necessary business meetings with Bardstown Bourbon Company and Green River Distilling functional teams.
Send pre- and post-production notices to customers (Bardstown Bourbon Company and Green River Distilling)
Send customer setup/intake forms to new customers and ensure they are filed in Salesforce and sent to finance for setup in Sage X3 (ERP system) (W-9 & customer set up form, folder 5)
Request and coordinate the delivery of customer samples (Bardstown Bourbon Company and Green River Distilling)
Coordinate the receipt of dry goods material samples for bottling customers
Send bottling request form and pertinent information to prospective bottling customers
Generate all contract types for designated clients
Direct client management (around 30 active clients); Salesforce data management for all clients
Main prospector for all Salesforce/website generated leads
Schedule/coordinate customers’ visits and work with the appropriate cross-functional teams
Coordinate and monitor agenda and itinerary for all aspects of customer visit
Work with other team members for the leading of tours
Set up mash bill tastings for new customers
Work with VIP Ambassador for existing customer experiences
Work with the Events team and hospitality as necessary for customer events
Give distillery, rickhouse, and bottling tours when necessary
Assist Contract Sales Managers and VP of contract sales with updating the Barrel Forecast
Assist Contract Sales Managers and VP of Contract sales in reviewing maturate inventory for potential customer bulk sales
Escalate customer requests and issues to Contract Sales Managers and VP of Contract Sales
Organize trade shows for the contract sales team
Follow up with Associate General Counsel/CFO during contract negotiations to ensure the process keeps moving
Follow up with Contract Sales Managers and VP of Contract sales during contract negotiations to ensure the process keeps moving
Support VP of Contract Sales and Contract Sales Managers in other tasks/duties as necessary