Contract Review Specialist

CH Thompson Finishing • City of Binghamton, NY

1d • $20 - $24 • Onsite

About The Position

The Contract Review Specialist plays a critical role in ensuring customer requirements are fully understood, accurately built, and properly documented before any job is released to the production floor. Acting as a second set of eyes after Engineering, this position ensures accuracy, completeness, and compliance with customer specifications, internal processes, and applicable industry standards. This role is highly detail-oriented, customer-facing, and requires strong organizational and communication skills. The Contract Review team serves as a key link between customers, Engineering, Quality, Purchasing, and Production.

C.H. Thompson is a premier one-stop-shop for all of your finishing needs. Our continuous focus on improving quality and increasing productivity has made CH Thompson Finishing a leader in the industry.
We offer several services including anodizing, painting, powder coating, intricate masking and silk screening, allowing us to provide multiple finishes on individual parts. We service a multitude of industries including; aerospace, agricultural, automotive, computer, electronics, household, industrial, medical and military. Our customer base ranges from small privately owned machine shops to top Fortune 500 companies such as Lockheed Martin, General Dynamics and BAE Systems.
We are also proud to be ISO 9001:2015, AS9100D and NADCAP certified!

Requirements

• Exceptional attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to manage multiple jobs simultaneously in a fast-paced environment
• Analytical thinker with strong problem-solving abilities
• Clear, professional written and verbal communication skills
• Ability to work cross-functionally with Engineering, Quality, Purchasing, and Production
• Comfortable working directly with customers

Nice To Haves

• Training is provided on the job
• Full proficiency is expected to take up to one year due to the complexity of customer requirements, military/government specifications, and coating processes
• This is a specialized role within a unique industry and is best suited for someone seeking a long-term position
• Strong growth potential with opportunities for advancement - we prefer to promote from within!

Responsibilities

• Review customer purchase orders once received into the system to verify process requirements, quality assurance and compliance, pricing accuracy, correct quantities, notes, and special instructions.
• Confirm that Engineering-built job routers accurately reflect all customer and specification requirements, including verification of blueprint revisions, Purchase orders, customer notes, and test panel requirements (when applicable).
• Act as the second level of verification to ensure no steps, requirements, or documentation are missed prior to release.
• Identify discrepancies, omissions, or unclear requirements and collaborate with Engineering and Quality to resolve them.
• Ensure all required documentation is complete, accurate, and assembled before releasing the job to the production floor.
• Monitor paint and powder inventory levels relative to upcoming jobs.
• Identify material shortages or potential shortfalls before production.
• Coordinate with purchasing to ensure required materials are ordered in time to support production schedules.
• Serve as customer-facing point of contact for purchase order revisions, clarification of specifications/requirements, pricing discrepancies, and missing or incorrect documentation.
• Maintain organized tracking of open items requiring customer feedback.
• Perform follow-ups with customers when responses are delayed.
• Provide clear, professional communication to support timely job release.
• Track all open and pending contract review items.
• At the end of each day, communicate outstanding issues, pending customer responses, and job status to internal team to ensure transparency and alignment.
• Coordinate with customer service and production management regarding front end delays impacting lead times.
• When primary responsibilities are complete - as available, the Contract Review Specialist may assist with non-conformance/ rework documentation, assistance with shipping & logistics, count changes and load splits, and coordinating with finance to provide necessary information for invoicing.

Benefits

• Paid Holidays
• Paid Vacation / Sick Time
• 401 (k) Retirement Plan with Company Match
• Medical, Dental & Vision Insurance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA)
• Company Paid Life Insurance
• Voluntary Insurance Benefits including Disability Insurance, Accident Insurance, Cancer Insurance, Critical Illness Insurance, Hospital Indemnity Insurance and Life Insurance
• Free Fountain Soda Machine On-site!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed