Contract Monitor

City of Glendale • Glendale, AZ

6d • Hybrid

About The Position

Under general direction, manages and oversees contract administration and compliance activities for landscape maintenance, city facilities, rights-of-way, and other contracted services. This position is responsible for developing, negotiating, implementing, and monitoring contracts to ensure compliance with contractual requirements, performance standards, and service expectations. The incumbent serves as the primary liaison between the City, contractors, and internal stakeholders; evaluates contractor performance; resolves contract-related issues and customer concerns; coordinates contract schedules and activities; and provides recommendations to improve service delivery and operational efficiency. The position may also assist with staff coordination, the preparation of reports, performance metrics, and contract documentation.

Requirements

• Three years of progressively responsible experience related to contract compliance, contract administration, contract performance or similar.
• Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying.
• One year of relevant experience may be substituted for each year of required education.
• Basic principles of contract administration
• Principles of contract negotiations
• State Herbicide Spray policies
• Phoenix Barricade Manuel
• OSHA Worksite Regulations
• Hazardous Waste Disposal Policies
• Work Zone Safety Training
• Municipal, or City of Glendale, contractual procedures
• Establish and maintain effective relationships with City employees, City residents, vendors, contractors and others
• Meets goal and objectives on a timely basis
• Communicate clearly, orally and in writing
• Prepare clear and comprehensive reports, recommendations, contracts and reports
• Interpret and explain City ordinances, codes, laws and regulations as related to scope of authority
• Work independently on complex tasks and non-routine matters and manage own time effectively
• Readily adjust to a variety of work assignments and procedural changes
• Plan, organize and manage to schedules
• Operate city vehicles depending on area of assignment.
• Valid Arizona driver's license.
• Candidates must successfully undergo drug and alcohol testing prior to employment.
• Subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.

Nice To Haves

• Some college preferred.

Responsibilities

• Oversees and monitors day-to-day contract compliance activities including policies, procedures, contract negotiation and contract execution.
• Manages contractor performance for compliance to contract terms and conditions by monitoring contractor performance; preparing contractor performance evaluations; meeting with contractor to explain performance evaluations and obtain feedback; reporting and resolving complex contract issues.
• Collaborates with other departments to ensure appropriate ongoing monitoring of contracts for compliance with contract deliverables, milestones, and requirements.
• Resolves procedural, operational, and other work-related problems as it relates to contracts.
• Receives and resolves complaints from internal and external customers regarding contracted landscape maintenance areas, city facilities and other properties and relays them to contractors and monitors compliance.
• Develops new contracts by researching purchase history, deciding and preparing effective supplemental terms and conditions and deciding and preparing effective contractor performance measurements.
• Coordinates contractor and customer scheduling.
• May develop and maintain a database of contracts, amendments and changes, and update the database for assigned contracts, creating and updating spreadsheets with status of existing contracts and any other pertinent information.
• Leads contract negotiations and manages all changes to existing contracts.
• Prepares reports by collecting, analyzing and summarizing information regarding contractor performance and contract status as needed or as requested.
• Leads all new contract expectation meetings as well as ongoing contractor compliance meetings.
• Makes recommendations for improved contracting services.
• May operate city vehicles depending on area of assignment.
• Performs other related duties as assigned.

Benefits

• Holiday, Vacation, and Sick Leave
• 10.5 holidays per year
• 12 hours of holiday special leave to celebrate their cultural or religious holidays
• Vacation leave accrues at: 5.33 hours per pay period (138 hours/17.25 days per year)
• Increases to 6.12 hours after 5 years
• Caps out at 7.6 hours after 10 years of service.
• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days per year).
• Participation in the Arizona State Retirement System (ASRS).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED