22920 - Contract Manager Residency

Virginia Department of Transportation•Charlottesville, VA

10d

About The Position

Provide contract management support to assigned program areas and day-to-day oversight of contractors performing maintenance activities for the residency. Manage field maintenance service contracts, interpret contract provisions, and provide technical guidance to contractors and field staff. The role covers contract development, administration, performance monitoring, maintenance and emergency-response contracting, reporting, and coordination with management, contractors, and customers. The position develops and scopes contracts, supports contracting decisions and planning, evaluates contractor performance against specifications, inspects completed work, addresses questions and disputes, verifies quantities for payment, and communicates safety issues. It also supports snow-removal and emergency operations contracts, develops maintenance contracts from bidding through final payment, prepares estimates and recommendations, maintains contract records, and responds to audit findings. The employee may occasionally perform tasks outside the normal scope of the role and is expected to keep the supervisor informed of important developments.

Requirements

Ability to develop contract specifications, scopes of work, and engineering estimates and perform mathematical calculations.
Ability to develop, read, interpret, and apply maintenance contracts, plans, sketches, and policies.
Ability to gather data and prepare reports.
Ability to oversee contractors and crew operations.
Ability to analyze problems, document and communicate performance results, and identify solutions.
Ability to communicate effectively orally and in writing with internal and external customers.
Ability to evaluate needs and determine appropriate methods to accomplish work.
Ability to manage time, measure and evaluate progress, make necessary changes, and negotiate effectively.
Knowledge of contract development, administration, and management.
Knowledge of procurement practices.
Knowledge of roadway maintenance and construction operations, equipment, and techniques.
Knowledge of federal, state, and transportation rules, regulations, and policies.
Knowledge of federal and state permits related to roadway construction and maintenance activities.
Knowledge of transportation operations processes, methods, and materials.
Skill in data management, reporting, and research methodologies.
Skill in customer service and in using computers and software applications.
Valid driver's license.

Nice To Haves

Training, experience, or education in business administration, public administration, engineering, or a related field.
Experience developing maintenance contracts and monitoring contractor performance.
Experience in contract administration and monitoring.
Experience with contract advertisement and bidding procedures.
Knowledge of the state permit process related to roadway construction and maintenance activities.

Responsibilities

Develop contracts according to the scope of assigned program areas.
Provide contracting advice and support, analyze contracting needs, and advise leaders on contracting approaches.
Oversee, evaluate, monitor, and document contractor performance and work progress against contract specifications.
Inspect and verify completed work and measure and calculate quantities for payment.
Communicate with contractors and field staff, address questions and issues, and meet with contractors to resolve conflicts.
Review and respond to citizen concerns and complaints related to contracts.
Identify and communicate safety issues to contractors to protect workers and the traveling public.
Conduct utility relocation reviews before and during work activities.
Coordinate and conduct project showings and preconstruction conferences.
Pursue dispute resolution and provide support on claims.
Follow established contract development and monitoring processes and support contract planning, development, and implementation.
Assist with developing and managing snow-removal and emergency-operations contracts; coordinate contract forces for snow and ice removal.
Document contractor performance issues and notify management when corrective action is taken or needed.
Scope, compile, and review maintenance and emergency-response contracts; recommend improvements to contract services.
Gather field data and develop maintenance, roadside, pavement, guardrail, RAAP, and SAAP contracts.
Develop maintenance contracts from bidding through final payment.
Present cost estimates and make-or-buy analyses to management.
Track guardrail damage, gather information from county and state agencies, and prepare repair reimbursement estimates and documentation.
Support investment and service recommendations, performance and needs assessments, and outsourcing recommendations.
Respond to audit findings and resolve irregularities.
Update and maintain contract-related records, reports, and systems.
Manage multiple assignments, support a team-building environment, and keep the supervisor informed about work assignments and important developments.