22920 - Contract Manager Residency

Virginia Department of Transportation•Charlottesville, VA
•$52,745 - $85,710

About The Position

Provide contract management support to assigned program areas and day-to-day oversight of contractors performing maintenance activities for the residency area. Manage field maintenance service contracts, interpret contract provisions, and provide technical guidance to contractors and field staff. The role supports the development, planning, implementation, and administration of maintenance and emergency response contracts. It includes evaluating contractor performance, verifying completed work, measuring quantities for payment, resolving contract issues and disputes, and maintaining related records and reports. The position also assists with snow removal and emergency operations contracts and coordinates contract forces to meet roadway snow and ice removal guidelines. The role requires coordination with contractors, field staff, management, and other stakeholders. VDOT employees must abide by VDOT’s Code of Ethics and the Commonwealth’s Standards of Conduct. All VDOT positions require pre-employment screenings, which may include fingerprint-based criminal history and DMV record checks, work history verification, references, a pre-employment physical, and a drug screen.

Requirements

  • Ability to analyze problems, document and communicate performance results, and identify solutions that support goals and objectives.
  • Ability to communicate effectively orally and in writing with internal and external customers.
  • Ability to develop contract specifications, scopes of work, and engineering estimates, and perform mathematical calculations.
  • Ability to develop, read, interpret, and apply maintenance contracts, plans, sketches, and policies.
  • Ability to evaluate needs and determine appropriate methods to accomplish work.
  • Ability to manage time, measure and evaluate progress, make necessary changes, and negotiate effectively.
  • Ability to oversee contractors and crew operations.
  • Considerable knowledge of roadway maintenance and construction operations, equipment, and techniques.
  • Knowledge of federal and state permits related to roadway construction and maintenance activities.
  • Knowledge of federal and state transportation rules, regulations, and policies.
  • Knowledge of transportation operations processes, methods, and materials.
  • Skill in data management, reporting, research methodologies, customer service, and using computers and software applications.
  • Working knowledge of contract development and administration.
  • Ability to gather data and prepare reports.
  • Knowledge of contract development, administration, and management, and procurement practices.
  • Valid driver's license.

Nice To Haves

  • Training, experience, or education in business administration, public administration, engineering, or a related field.
  • Experience developing maintenance contracts and monitoring contractor performance.
  • Experience in contract administration and monitoring.
  • Experience with contract advertisement and bidding procedures.
  • Knowledge of the state permit process related to roadway construction and maintenance activities.

Responsibilities

  • Develop contracts according to the scope for assigned program areas.
  • Provide contracting advice and support, analyze existing contract coverage, and advise on different contracting approaches.
  • Oversee and evaluate contract work against specifications; monitor and review activities and progress.
  • Communicate with contractors, answer questions, and address issues that arise.
  • Document contractor performance and progress, inspect and verify completed work, and discuss contract questions or resolve conflicts with contractors.
  • Review and respond to citizen concerns and complaints related to contracts.
  • Measure and calculate quantities for payment and calculate and verify contract pay items.
  • Identify and communicate safety issues to contractors to support the safety of workers and the traveling public.
  • Conduct utility relocation reviews before and during work activities.
  • Coordinate and conduct project showings and preconstruction conferences.
  • Pursue resolution of disputes and provide support on claims.
  • Follow established processes and procedures throughout contract development and monitoring, and support overall contract planning, development, and implementation.
  • Assist in developing and managing snow removal and emergency operations contracts; coordinate contract forces for roadway snow and ice removal.
  • Document and address contractor performance issues and notify management when corrective action is taken or needed.
  • Scope, compile, and review maintenance and emergency response contracts, and recommend improvements to contract services.
  • Gather field data to formulate and scope maintenance services, roadside contracts, pavement schedules, guardrail repair or replacement, and RAAP and SAAP contracts.
  • Develop maintenance contracts from bidding through final payment and present cost estimates and make-or-buy analyses to management.
  • Track guardrail damage and collect information from county and state agencies; prepare estimates and documentation for reimbursement of guardrail repair expenditures.
  • Assist the residency with investment and service recommendations, performance and needs assessments, and outsourcing recommendations.
  • Respond to audit findings and resolve irregularities.
  • Update and maintain records, reports, and systems related to assigned contracts.
  • Manage multiple assignments, perform occasional tasks outside normal responsibilities, encourage teamwork, and keep the supervisor informed of important developments and assignments.
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