Contract Manager

NTT DATA Services•Los Angeles, CA

1d•$90,146 - $166,938•Remote

About The Position

NTT DATA is seeking a Commercial Contract Manager to lead commercial contract management for a complex, high-value technology services account. The manager serves as the primary point of contact for commercial contract matters and provides contract interpretation, negotiation, administration, risk management, change control, and contractual performance oversight. This is a senior individual contributor role working directly with client contracting stakeholders and partners across Legal, Finance, Sales, Delivery, Solution, Procurement, and Vendor Management. The role also supports strategic vendor and subcontractor management when supplier obligations or performance affect client commitments. The successful candidate combines expert contract judgment, commercial acumen, disciplined execution, and relationship management to protect contractual interests while enabling delivery and durable client relationships. The position is fully remote, with travel as needed. Compensation is $90,146–$166,938, with possible incentive compensation based on individual and/or company performance. The position includes company benefits such as medical, dental, and vision insurance with an employer contribution; flexible spending or health savings account; life and AD&D insurance; short- and long-term disability coverage; paid time off; employee assistance; and a 401(k) program with company match, as well as additional voluntary or legally required benefits.

Requirements

Undergraduate degree in business, law, finance, supply chain, procurement, contract management, or a related field.
10–12 years of relevant experience in commercial contract management, contracts negotiation and administration, or a closely related discipline.

Nice To Haves

Demonstrated success leading complex commercial contract matters for large technology, information technology outsourcing, managed services, telecommunications, infrastructure, or professional services engagements.
Expert contract drafting, interpretation, negotiation, administration, and risk assessment skills across complex services agreements, statements of work, amendments, and change orders.
Experience working directly with client contracting stakeholders and senior internal leaders.
Experience coordinating Legal, Finance, Sales, Delivery, Solution, Procurement, and other subject matter experts through complex contract decisions and approvals.
Excellent analytical, project management, written and verbal communication, persuasion, negotiation, and executive presentation skills.
Ability to work independently, manage multiple priorities, maintain confidentiality, and escalate material matters appropriately.
Ability to work effectively in a US Hybrid arrangement.
Experience supporting a high-value, multi-year client account with complex delivery, commercial, and contractual dependencies.
Experience managing commercial matters in a multi-vendor or subcontractor environment.
Experience aligning client commitments with supplier statements of work, service levels, milestones, acceptance criteria, and remedies.
Familiarity with vendor performance management, supplier negotiations, RFI or RFP activities, renewals, and commercial escalation resolution.
Experience with contract lifecycle management tools, document repositories, obligation trackers, risk registers, and executive reporting.
Relevant contract management, procurement, legal operations, or project management certification.

Responsibilities

Provide advice, interpretation, and negotiation support regarding the commercial and legal implications of contract terms and conditions, escalating matters to Legal through applicable approval channels.
Serve as the primary contact for commercial contract matters between the account and client, including changes, amendments, correspondence, obligations, risks, issues, and disputes.
Draft, review, analyze, and negotiate amendments, statements of work, schedules, change orders, and related commercial documents with authorized internal functions.
Administer complex contracts and maintain complete, current, and accessible documentation in approved corporate repositories.
Identify, assess, document, and communicate contractual, commercial, operational, financial, and delivery risks; escalate material matters appropriately.
Maintain visibility into contractual obligations, deliverables, dependencies, notices, commitments, assumptions, and acceptance requirements for both parties.
Lead commercial change control from initial framing and impact assessment through approval, negotiation, execution, and implementation.
Track and report contractual performance, potential disputes, non-compliance, and changes requiring resolution.
Build credible relationships with client contracting stakeholders and internal leaders to support problem avoidance, timely decisions, and practical issue resolution.
Partner with Finance and Delivery on requirements affecting billing, milestones, acceptance, service levels, credits, liabilities, forecasts, and financial performance.
Coordinate Legal, Sales, Solution, Delivery, Procurement, and other subject matter experts to develop contract positions and complete required approvals.
Provide concise contract status, risk, obligation, change, and action reporting to account and functional leadership.
Support management of strategic vendors and subcontractors whose obligations, deliverables, or performance affect client commitments.
Partner with Procurement and Vendor Management on supplier statements of work, contracts, amendments, renewals, and changes.
Promote alignment between client commitments and supplier scope, schedule, service levels, milestones, acceptance requirements, remedies, and reporting.
Monitor material vendor performance, commercial issues, contractual dependencies, escalations, and corrective actions.