Contract Management Specialist

Vertiv Group•Westerville, OH

1d•Onsite

About The Position

Vertiv is seeking an ambitious and motivated Contract Management Specialist to join its Commercial Department, focusing on OneCore projects. This hands-on, execution-focused role centers on identifying, preparing, and recovering Change Orders across a portfolio of live projects, as well as managing customer-side disputes and claims. The specialist will provide day-to-day commercial and contractual support to Project Managers throughout project execution. Experience in the electrical and/or mechanical construction sector is preferred. The role is based at Vertiv’s office in Westerville, Ohio, or Pelzer, South Carolina, and reports to the Commercial Manager.

Requirements

Minimum 3–5 years’ experience in a commercial, contract management, or quantity surveying role within a construction or engineering business.
Degree-level education in Quantity Surveying, Construction Law, Engineering, Commercial Management, or a related discipline.
Demonstrable experience preparing and recovering Change Orders or variations on construction or engineering projects.
Experience handling customer disputes, back-charges, or claims.
Strong understanding of contractual notification requirements and their practical application.
Ability to work independently and build strong working relationships across multidisciplinary project teams.
Excellent negotiation and influencing skills.
Strong analytical and problem-solving abilities, with accuracy and attention to detail.
Excellent oral and written communication skills, including the ability to prepare clear, well-structured contractual correspondence.
Functional working knowledge of ERP systems and document management tools.
Proficient IT skills, including the Microsoft Office Suite.

Nice To Haves

Experience with Mechanical and/or Electrical projects.

Responsibilities

Identify change events, scope variations, and deviations from contracted scope across assigned projects.
Assist with preparing and substantiating Change Order submissions, including commercial and quantum justification.
Ensure timely notification of change events in accordance with contractual notice requirements to protect entitlement.
Maintain accurate Change Order registers and trackers, and provide regular status updates to project teams and senior management.
Follow Change Orders through agreement and recovery, including negotiating with clients and resolving valuation disagreements.
Support Project Managers in assessing client instructions, drawing revisions, and scope changes to determine Change Order entitlement.
Prepare and submit extension-of-time applications when change events affect the program.
Act as the primary commercial point of contact for Project Managers on Change Order and claims-related matters during project execution.
Guide project teams on contractual notification requirements, entitlement positions, and commercial risk exposure.
Assist Project Managers in understanding contractual obligations, timelines, and mechanisms relevant to variations and claims.
Work with planning teams to establish program impacts and cause-and-effect narratives supporting time-related claims.
Support monthly valuations and payment applications, ensuring approved Change Orders are captured and valued.
Contribute to project commercial reviews and report on Change Order status, values, and recovery rates.
Manage and respond to customer-side disputes, back-charges, and contra-charges using technical and commercial analysis.
Prepare written responses to client claims setting out the company’s contractual position.
Defend against unjust charges by assembling evidence packages, including contemporaneous records, correspondence, and program data.
Liaise with clients to negotiate disputed matters professionally and collaboratively.
Support preparation and prosecution of formal claims when amicable resolution cannot be achieved.
Maintain detailed records and audit trails supporting the company’s position in disputed matters.