Contract Lifecycle Manager (CLM) Systems Analyst

Radia Medical Imaging•Lynnwood, WA

3d•Hybrid

About The Position

The Senior CLM Systems Analyst supports the Designated Business Product Owner and serves as lead administrator for the Agiloft Contract Lifecycle Management (CLM) platform. The position is accountable for successful implementation, accurate data conversion, reliable production operations, and continuous improvement across the full contract lifecycle. The role may be performed remotely from an approved home location, with onsite attendance required when needed for discovery workshops, process observation, data review, testing, training, releases, operational support, or other business needs. During implementation and stabilization, the expected onsite schedule is two days per week at the Lynnwood, Washington office; frequency may change according to organizational and project requirements. The position works with business stakeholders, Information Technology, Information Security, Contracting, Legal, implementation consultants, software vendors, support organizations, and integration partners. It owns functional administration and configuration standards while partnering with technical and business owners for areas within their authority.

Requirements

Five or more years of experience in enterprise business systems analysis, CLM or legal-operations technology, workflow platform administration, application product ownership, or a closely related discipline.
Three or more years of hands-on administration or configuration experience with an enterprise CLM, workflow, case-management, CRM, ERP, low-code, or comparable business platform.
Demonstrated participation in at least one end-to-end enterprise implementation covering requirements, configuration, data migration, testing, user acceptance, cutover, go-live, and production stabilization.
Personal experience configuring workflows, business rules, permissions, templates or document generation, notifications, reports, dashboards, fields, forms, and related platform features; end-user-only experience does not qualify.
Experience leading or materially owning enterprise migration activities including data inventory, mapping, cleansing, transformation, deduplication, validation, reconciliation, exception handling, and business signoff.
Experience eliciting requirements from nontechnical subject matter experts and translating undocumented processes into process maps, data definitions, functional specifications, user stories, decision tables, and acceptance criteria.
Experience creating test plans and scenarios, coordinating user acceptance testing, managing defects, and supporting controlled production releases.
Experience working directly with implementation consultants, software vendors, support organizations, or integration partners and validating their deliverables.
Ability to analyze and troubleshoot issues across configuration, permissions, workflow, data, integration, and business-process boundaries.
Clear written and verbal communication, strong organization, sound judgment, attention to detail, and ability to manage competing priorities and stakeholders.
Bachelor's degree in business, information systems, computer science, legal operations, healthcare administration, or a related field, or an equivalent combination of education and relevant professional experience.

Nice To Haves

Direct Agiloft implementation, administration, or configuration experience; Agiloft certification or formal administrator training.
Experience with Agiloft APIs or Integration Hub, REST concepts, JSON or XML, SQL, data imports, data transformation, or integration troubleshooting.
Experience in healthcare, a physician practice, radiology, teleradiology, hospital contracting, or another highly regulated environment.
Experience supporting Contracting, Procurement, Legal Operations, Physician Services, Human Resources, Finance, or vendor-management functions.
Familiarity with PSAs, physician employment and independent contractor agreements, vendor and software agreements, BAAs, LOIs, NDAs, statements of work, amendments, renewals, notices, and contract obligations.
Experience with single sign-on, identity and access management, role-based security, electronic-signature platforms, Microsoft 365, reporting tools, records retention, and audit controls.
Experience transitioning an enterprise application from consultant-led implementation to internally managed operations.
Advanced proficiency with Excel and a process-mapping or analysis tool such as Visio, Lucidchart, Power Query, or a comparable product.

Responsibilities

Own Agiloft configuration standards, the release calendar, data definitions, administrative documentation, and day-to-day functional administration.
Configure approved changes in Agiloft and recommend process or product changes based on business value, risk, compliance, supportability, data integrity, and user impact.
Serve as the internal acceptance authority for functional requirements, configuration quality, testing evidence, data-conversion results, and operational readiness, subject to designated business-owner approval.
Partner with Information Technology and Information Security on identity, infrastructure, network, security architecture, integration development, technical monitoring, and enterprise change controls; this role does not replace those technical owners.
Partner with Contracting and Legal on policy, legal interpretation, contract authority, and risk-acceptance decisions; implement approved policy without providing legal advice or independently making contracting-authority decisions.
Escalate unresolved design, data, policy, security, resource, or vendor-delivery risks to the designated business owner with documented options and recommended action.