Contract Inventory Planner I

Incora • Montreal, QC

80d

About The Position

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Contract Inventory Planner. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The Contract Inventory Planner I is accountable for administrating the receipt and processing of the customer scans, releases and purchase orders; monitoring inventory levels at the Central Distribution Facility (CDF) and Forward Stocking Location (FSL) and providing support to Program Managers and FSL employees in order to fulfill the contract requirements. The Contract Inventory Planner I is responsible for maintaining ongoing communication and providing status updates to customers and internal partners (on-site program managers, sales, purchasing and shipping departments) in order to develop and maintain a positive working relationship. Most importantly you will be passionate about our Incora Values and exceeding customer expectations. Courage Take ownership for issues and problems. Collaboration Share knowledge and experience with others Commitment – Focus on ensuring internal and external customer expectations is met in a timely way. Community – We value our world and everyone who shares it.

Requirements

• French must be first language
• Contract Inventory Planner I shall be responsible for coordinating basic level contracts that meet, but are not limited to the following requirements: a. 1-500 standard hardware part numbers b. Minimal customer portal interface c. No Special Inspection required d. No kits e. Minimal volume/complexity customer reports only
• Minimum High School Diploma or equivalent and 1-2 years relevant experience in contract support
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity

Nice To Haves

• some college coursework preferred.
• Previous work experience in customer service, distribution and/or planning, preferably within the aerospace industry
• Demonstrated ability to successfully learn and perform Contract Administration Support duties and entry-level training

Responsibilities

• Prioritize and process incoming scans, releases and purchase orders and monitor them to ensure they ship on schedule.
• Coordinate the contract review process for LTA contracts, as applicable.
• Audit customer purchase orders to ensure PO compliance prior to release of shipment
• Coordinate replenishment for contract to ensure contract inventory planning is satisfied to ensure 0 stock outs by reviewing the Replenishment Workfile to determine when inventory needs to be purchased or transferred
• Communicate requirements to Purchasing and Material Support to ensure sustained inventory levels at the Central Distribution Facility (CDF) and Forward Stocking Location (FSL)
• Communicate order and delivery status to internal/external customers. Foster excellence in written and verbal communication. with external and internal customers.
• Coordinate all backorders to closure, to ensure order fulfillment. Support root cause initiatives to attain a level of 0 backorders.
• Update bin records accurately and timely for business needs.
• Run open order reports daily to ensure open orders ship on schedule
• Act as account managers to ensure flow of parts to meet customer deliveries on time. Strive for 95% or better on-time delivery.
• Support and attend customer program review and coordinate with internal teams on action items
• Ensure the highest level of customer service to support Wesco's Voice of the Customer initiative
• Participate in green belt assigned projects to support departments improvement initiatives

Benefits

• a great salary
• 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• up to 80 hours of Vacation per year, increasing with length of service.
• a separate amount of Sick Time.
• 2 weeks paid parental leave.
• a generous discount portal only available to Incora employees vis Perkspot.
• Employers paid Group Life Insurance at 1x salary, STD, and LTD.
• a 401K plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED